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Shipping Service

Our Shipping Services

You'll work with a dedicated representative who manages your shipments from start to finish, troubleshoots issues, and keeps you informed. Our partnerships give you access to top carriers and logistics partners worldwide.

Parcel Shipping Services

Mercury provides a range of parcel shipping options via air and ground, including next-day, and two-day delivery, both domestically and internationally.

loading cargo pallet to a cargo plane

International Parcel Shipping Services

Mercury ships international parcels for life sciences clients, with global coverage, customs documentation, and proactive tracking from origin to delivery.

Delivery employee hands over the packages

Domestic Parcel Shipping Services

Mercury ships domestic parcels for life sciences and business clients, with same-day, next-day, and two-day delivery options and proactive tracking on every lane.

Hybrid Parcel Shipping Services

Mercury provides a range of hybrid parcel shipping options via air and ground, including next-day, and two-day delivery, both domestically and internationally.

Lab worker hold a cold-chain shipping box filled with sensitive materials

International Hybrid Parcel Shipping Services

Mercury ships international hybrid parcels for life sciences teams, with courier-controlled pickup, major carrier transit, and pre-departure documentation.

Lab worker hold a cold-chain shipping box filled with sensitive materials

Domestic Hybrid Parcel Shipping Services

Mercury ships domestic hybrid parcels for pharma and biotech teams, with dedicated courier pickup, commercial carrier transit, and later collection windows.

Courier Services

We understand the critical nature of time-sensitive shipments, especially when it comes to the life science and healthcare industries. We are proud to offer exceptional same-day shipping services tailored specifically to meet the unique needs of these sectors.

Same-Day Courier Services

Mercury provides same-day courier services for life sciences and healthcare teams, with dedicated drivers, proactive tracking, and 24/7 dispatch availability.

Next Flight Out (NFO) Shipping Services

Mercury ships time-critical parcels via next flight out for life sciences teams, with airline booking, local courier pickup, and 24/7 proactive tracking.

Onboard Courier Services

Mercury provides onboard courier services for critical shipments, with a courier personally accompanying the package on the next available flight, door to door.

Specialty & Cold-Chain Logistics

Cold chain shipping requires close collaboration between shippers, carriers, and receivers to ensure the temperature integrity of the products. That's why Mercury's end-to-end cold chain courier services are tailored to meet the unique requirements of life science companies, ensuring seamless transportation of biological specimens from start to finish. We help biotech incubators and their tenants with customized cold chain logistics.

Onboard Courier w. Cold Chain

Mercury ships temperature-sensitive cargo with an onboard courier for life sciences clients, with cold chain packaging, 24/7 monitoring, and door-to-door delivery.

Hybrid Cold Chain Shipping

Mercury ships cold chain materials for pharma and biotech teams, with dry ice replenishment, controlled room temperature options, and hybrid courier-carrier service.

Cell and Gene Therapy Shipping

Mercury ships cell and gene therapies for biotech and pharma manufacturers, with cryogenic packaging, chain-of-custody tracking, and GDP-compliant handling.

CAR-T Cell Therapy Shipping

Mercury ships CAR-T therapies for cancer treatment programs, with cryogenic dewar containers, chain-of-custody documentation, and 24/7 monitoring.

Controlled Room Temperature Shipping

Mercury ships pharmaceuticals and biologics requiring 15 to 25°C storage, with validated CRT packaging, proactive monitoring, and full temperature documentation.

Specialty Cold Chain Shipping

Mercury ships specialty cold chain cargo for life sciences companies, with insulated thermal shippers, proactive tracking, and end-to-end temperature compliance.

Temperature-Controlled Shipping Services

Mercury ships temperature-sensitive pharmaceuticals for life sciences clients, with validated packaging, continuous monitoring, and compliance documentation.

Freight Shipping Services

We take the headache out of freight shipping, which can be tailored to your unique needs.

Charter Air Freight (Dedicated)

Mercury charters dedicated aircraft for life sciences and business clients, with exclusive cargo capacity, custom routing, and TSA-compliant air freight handling.

Lab / Office Move

Mercury moves laboratory and office equipment for life sciences facilities, with white-glove handling, instrument coordination, and freight management.

Trade Show Shipping

Mercury ships trade show materials for companies and agencies, with parcel and freight options, time-sensitive routing, and event deadline coordination.

White Glove Delivery Services

Mercury provides white-glove delivery for life sciences clients, with inside delivery, careful handling, and setup coordination for sensitive shipments.

Air Freight Cargo Shipping Services

Mercury ships air freight cargo for life sciences and business clients, with commercial airline capacity, overnight options, and proactive shipment tracking.

Full Truckload (FTL) - Dedicated Trucking Shipping

Mercury ships full truckload freight for life sciences and business clients, with dedicated truck capacity, coast-to-coast coverage, and proactive tracking.

Less Than Truckload (LTL) Shipping Services

Mercury ships less-than-truckload freight for life sciences and business clients, with shared truck capacity, nationwide coverage, and proactive tracking.

Customs Brokerage Services

Mercury offers customs brokerage for imports and assists with arranging a customs broker for exports and country-specific documentation.

Customs Clearance & U.S. Customs Broker

Mercury clears customs for life sciences and business importers, with licensed U.S. customs brokers, entry filing, and documentation for every border crossing.

ATA Carnet

Mercury processes ATA carnets for life sciences companies, with document preparation, duty-free temporary import coverage, and support across 87 member countries.

CTPAT Consulting Services

Mercury provides C-TPAT consulting for importers and supply chain partners, with security gap assessments, compliance documentation, and program enrollment support.

Applying for a U.S. Customs Bond

Mercury processes U.S. customs bond applications for importers and freight forwarders, with continuous entry bonds, single-entry options, and licensed broker support.

Customs and Import Training for Organizations

Mercury delivers customs and import training for life sciences and business teams, with compliance education, tariff classification, and regulatory guidance.

Shipping Options

Our clients are world leaders in precision oncology, hereditary cancer genomics, personalized medicine, pooled COVID-19 testing, and molecular diagnostics with a focus on pre-implantation.

Shipping Supplies Store

Mercury sells shipping supplies for life sciences and business clients, including dry ice, thermal shippers, insulated packaging, and cold chain accessories.

Direct-To/From-Patient Services

Mercury ships to and from patients for healthcare and clinical programs, with cold chain packaging, custody documentation, and home delivery coordination.

Cargo Insurance Service

Mercury provides cargo insurance for life sciences and business shipments, with coverage for loss, damage, and theft on domestic and international routes.

Liftgate/Tailgate Delivery Services

Mercury provides liftgate delivery for businesses without loading docks, with hydraulic lift equipment, inside delivery options, and freight coordination.

Door-to-Airport Service

Mercury ships cargo to the airport for life sciences and business clients, with courier pickup, airport check-in handling, and proactive flight tracking.

Inside Delivery Services

Mercury provides inside delivery for life sciences clients, with freight carried to a specific room or floor and optional white-glove or liftgate service.

Door-To-Door (D2D) Delivery Service

Mercury provides door-to-door delivery for life sciences clients, with direct pickup and delivery, proactive tracking, and full-service handling on every shipment.

Evening Package Pickups

Mercury picks up packages for life sciences and business clients in the evening, with after-hours courier dispatch, proactive tracking, and next-day delivery options.

Weekend Shipping Service

Mercury ships packages for life sciences and business clients on weekends, with Saturday and Sunday courier dispatch, proactive tracking, and reliable delivery.

Cold Chain Storage and Warehousing

Mercury stores cold chain materials for life sciences clients, with temperature-controlled warehousing, inventory management, and short- and long-term options.

Warehousing & Fulfillment Services

Mercury stores and fulfills shipments for life sciences and business clients, with domestic and international warehousing, inventory management, and fulfillment.

Packaging and Crating Services

Mercury packages and crates shipments for life sciences clients, with custom crating, protective wrapping, and shipping-ready preparation for fragile cargo.

Dry Ice Replenishment Services

Mercury replenishes dry ice for cold chain shipments during transit, with proactive monitoring, refills on route, and temperature compliance documentation.

From our blog

delivery person knocks the door to deliver medical package
Direct-to-Patient Logistics: A DCT Compliance Guide

Direct-to-patient and decentralized trial logistics under FDA guidance and ICH E6(R3) Annex 2, effective January 2027. What sponsors must do now.

Read more
The Difference a Dedicated Logistics Squad Makes

See how a dedicated account manager and operations squad give healthcare shippers one point of contact, proactive tracking, and faster fixes.

Read more
How to Get a US Import License or Permit

Learn how to get a US import license or permit, which federal agencies require them, and the step-by-step application process for regulated goods.

Read more

All Blog Posts

Frequently asked questions

Do you own planes?

What does it cost? Can you share pricing?

Do I lose control by using Mercury for parcel shipping?

Do you cover all regions? What areas do you specialize in?

Do you offer packaging, dry ice, or phase change materials?

Where is your team located? Are you available 24/7?

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Contact an Expert

Frequently asked questions

Do you own planes?

What does it cost? Can you share pricing?

Do I lose control by using Mercury for parcel shipping?

Do you cover all regions? What areas do you specialize in?

Do you offer packaging, dry ice, or phase change materials?

Where is your team located? Are you available 24/7?

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Contact an Expert

Frequently asked questions

Do you own planes?

What does it cost? Can you share pricing?

Do I lose control by using Mercury for parcel shipping?

Do you cover all regions? What areas do you specialize in?

Do you offer packaging, dry ice, or phase change materials?

Where is your team located? Are you available 24/7?

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Contact an Expert

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

support@shipmercury.com

Phone

Call us anytime, our team is available 24/7

+1-617-723-5205

Boston Headquarters

Visit us at our headquarters.

61 Batterymarch St. 2nd Floor Boston, MA 02110, USA

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

support@shipmercury.com

Phone

Call us anytime, our team is available 24/7

+1-617-723-5205

Boston Headquarters

Visit us at our headquarters.

61 Batterymarch St. 2nd Floor Boston, MA 02110, USA

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

support@shipmercury.com

Phone

Call us anytime, our team is available 24/7

+1-617-723-5205

Boston Headquarters

Visit us at our headquarters.

61 Batterymarch St. 2nd Floor Boston, MA 02110, USA