Specialty Cold Chain Shipping & Logistics

End-To-End Cold Chain Courier Services For Healthcare and Life Sciences

Cold chain shipping requires close collaboration between shippers, carriers, and receivers to ensure the temperature integrity of the products. That's why Mercury's end-to-end cold chain courier services are tailored to meet the unique requirements of life science companies, ensuring seamless transportation of biological specimens from start to finish. We help biotech incubators and its tenants with customized cold chain logistics.

We use insulated shipping containers (thermal shippers), designed to protect products from temperature fluctuations during transportation.

Comprehensive Support from Shipping Experts

From the moment you initiate contact, you can expect personalized assistance from a dedicated shipping expert who will guide you throughout the entire journey. Our commitment to providing a streamlined experience starts with gathering all the necessary information upfront so that we can identify any permits or country-specific paperwork that may be needed in advance, saving you valuable time and preventing unnecessary delays.

Maintaining Integrity through Direct Flights

We prioritize passenger airlines, particularly those offering direct flights whenever possible. By opting for direct routes, we not only ensure faster delivery times but also minimize the risks associated with multiple transfers and handling. We can also replenish dry ice for cold chain shipments while in transit (this can be very important at airports).

Temperature Ranges

We ship according to all temperature ranges, including:

  • Ambient (+15°C to +25°C),
  • Refrigerated (+2°C to +8°C)
  • Frozen (-20°C to -80°C) range.
  • Cryogenic LN2 (-200°C to -150°C)

Global Reach through Logistics Partnerships

Through our extensive network of logistics partnerships, we can seamlessly coordinate shipments to any destination, no matter how remote. Whether you need to transport samples or research materials, our established connections enable us to navigate complex international logistics with ease. We take a proactive approach to the customs paperwork involved in international shipping and pre-clear shipments before we pick them up so they don't remain in a warehouse or customs for days. 

Pouring dry ice into a thermal shipper box

We've heard from many scientists in life sciences that before switching to Mercury, they would budget additional days for shipping, slowing down the research process.

Comprehensive Cold Chain Storage Solutions

Our cold chain storage and warehousing solutions meet the highest industry standards. With a strong commitment to Good Manufacturing Practices (GMP), our facilities offer precise temperature control, enhanced security measures, and real-time inventory management capabilities. We cater to a wide spectrum of temperature ranges, from standard refrigeration to ultra-low-temperature storage, ensuring that your research samples are safeguarded at every critical stage.  

We Sell Cold Chain Supplies

We carry and sell thermal packaging supplies, including dry ice, cold and gel packs, packaging, temperature monitoring devices, and GPS trackers. Furthermore, we can supply dry ice, including one-time or daily shipments, directly to your laboratory or office. 

Dry ice for cold chain logistics

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What Is Cold Chain Shipping

Ambient & Controlled Room Temperature Shipping

Customs & Import Training

Course: Temperature-Sensitive & Regulated Shipments

This course will equip you with the knowledge and skills to handle and manage temperature-sensitive and regulated shipments.

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ISO 9001:2015 Certified

Mercury Business Services is ISO 9001:2015 Certified Our Quality Management System (QMS) is designed to meet the rigorous ISO 9001:2015 standard, which ensures that our business processes are carefully monitored, measured, and controlled to promote continual improvement.

Our Services

Next Flight Out (NFO)

Our next NFO service can get your cold chain shipment to the final destination same day.

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Express Shipping

We offer a range of options, including same-day delivery, next-day delivery, and 2-day delivery, both domestically and internationally.

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Dry Ice Replenishment

When shipping through a specialty cold chain service, dry ice can be replenished while in transit.

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Same-Day Courier Services

Same-day courier services that meets the specific needs of life science and healthcare organizations.

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Introducing Mercury Portal by Mercury

Portal by MercuryHassle-free shipping experience with the Mercury Portal offers you simplicity, reliability, and efficiency.

  • Schedule express, same day, next flight out, cold chain, and freight shipments.

  • Stay on top of every shipment with tracking and updates.

  • Manage sites, addresses, shipment identifiers, and commodities.

Industries We Serve

Life Sciences

Mercury partners with life science companies to support their shipping needs, both domestically and internationally.


Biotechnology shipping services require special handling and storage conditions.


Whether you need to ship a small package or a large pallet, Mercury has the solutions you need to get your products to their destination.

Healthcare & Hospitals

We provide same-day couriers, overnight package express, and cold chain logistics for biological samples such as blood that need to be transported between clinics and lab.

Medical Devices

Medical device companies often ship reagents and other materials that require cold chain shipping.

Universities & Colleges

Safely ship biological specimens, research materials, chemicals, and other hazardous materials with industry-leading expertise

From the Blog

Emerging Technologies in Cold Chain Logistics
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How To Effectively Track Life Science Shipments
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Common Mistakes When Shipping Temperature-Sensitive Items & How to Avoid Them
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