You will receive assistance from the same shipping expert from the initial conversation to the final delivery. This begins with getting all information upfront and vetting the required documentation to discover any needed permits or country-specific paperwork in advance. The same individual will book, track proactively, and follow up as your cold chain shipment moves through each step; keeping you informed until the shipment has been delivered.
Like other specialty cold chain carriers for life science companies, we use passenger airlines, preferring direct flights when available. This not only ensures that your shipment is delivered faster, but it also helps to maintain the integrity of specimens and sensitive materials. We can coordinate life science shipments to any location worldwide through our extensive network of logistics partnerships.
We can also replenish dry ice for cold chain shipments while in transit (this can be very important at airports).
Mercury’s comprehensive temperature-controlled shipping solution, responsiveness, and guidance differentiate us from any other specialty cold chain logistics company. We take a proactive approach to the customs paperwork involved in international shipping and pre-clear shipments before we pick them up so they don't remain in a warehouse or customs for days.
We've heard from many scientists in life sciences that before switching to Mercury, they would budget additional days for shipping, slowing down the research process.
We carry and sell thermal packaging supplies, including dry ice, cold and gel packs, packaging, temperature monitoring devices, and GPS trackers. Furthermore, we can supply dry ice, including one-time or daily shipments, directly to your laboratory or office.
This guide will assist you in identifying the crucial actions necessary for guaranteeing the safe delivery of your cold chain shipment with dry ice.
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