Hybrid Parcel Shipping
White-glove pickup for high-value parcels—backed by Mercury’s 24/7 squads and the reach of FedEx & UPS
Courier
Hybrid Parcel gives you the personal touch of a dedicated courier for shipments that don’t need temperature control but still demand flawless chain of custody. A Mercury courier collects the item from the exact room or suite you designate—bringing the right box and packaging materials if requested—then tenders the parcel to FedEx or UPS on Mercury’s account. Our squads monitor every scan in the Mercury Portal until final signature.
Why choose Hybrid Parcel over standard parcel?
Challenge with direct FedEx/UPS | How Hybrid Parcel solves it |
|---|---|
Broad pickup windows & curbside hand-offs | Scheduled appointment and room-to-room transfer by a trained courier |
No packaging assistance | Courier arrives with laptop shippers, document pouches, or custom packaging |
Limited chain-of-custody visibility | Continuous tracking in the Mercury Portal with live 24/7 response |
Customs paperwork reviewed only at border | Optional Pre-Clearance: Mercury vets export/import docs in advance |
How it works
Book through the Mercury Portal, phone, or email—specify item type and pickup location.
White-Glove Pickup—courier packs, seals, scans, and photographs the parcel.
Tender to Carrier—courier delivers directly to FedEx or UPS and ships on Mercury’s account.
Squad Oversight—proactive exception management and recipient notifications through delivery.
Ideal use cases
Laptops and IT hardware with zero-downtime tolerance
Confidential documents that require suite-level custody
R&D prototypes or evaluation units headed to customersI
International parcels needing customs Pre-Clearance to stay on schedule
Service highlights
Packaging supplied—laptop boxes, padded shippers, tamper-evident seals
Door-to-door chain of custody and scan verification
Global reach via FedEx and UPS premium services
Insurance options for high-value goods
Pre-Clearance for smooth customs clearance
Need extra care for your high-value parcel?
Contact Mercury or book Hybrid Parcel online today.
