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Join us

Join us

Partnering with Mercury Can Bring Numerous Benefits

Delivery driver handing a parcel to a man outside a building next to a van loaded with boxes

Values and Culture at Mercury

With a busy schedule and high aspirations, it can be challenging to manage shipping logistics. Instead of feeling stressed, turn to a shipping partner who streamlines the process, offers prompt responses, and provides personalized support and recommendations. Mercury serves as your one-stop shop for all your shipping needs. We specialize in certain industries and have developed a system specifically tailored to meet your time-sensitive and temperature-sensitive needs.

Customers First

We prioritize our customers in everything we do, ensuring their needs drive our decisions and actions. Their success is our success, and we go above and beyond to deliver exceptional service.

Two smiling scientists in lab coats seated at workstations in a laboratory

Customers First

We prioritize our customers in everything we do, ensuring their needs drive our decisions and actions. Their success is our success, and we go above and beyond to deliver exceptional service.

Two smiling scientists in lab coats seated at workstations in a laboratory

Customers First

We prioritize our customers in everything we do, ensuring their needs drive our decisions and actions. Their success is our success, and we go above and beyond to deliver exceptional service.

Two smiling scientists in lab coats seated at workstations in a laboratory
Team meeting in front of a whiteboard with workflow diagrams

Relentless Improvement

We never settle for "good enough." We continuously seek ways to enhance our processes, skills, and services, embracing feedback and innovation to stay ahead.

Relentless Improvement

We never settle for "good enough." We continuously seek ways to enhance our processes, skills, and services, embracing feedback and innovation to stay ahead.

Team meeting in front of a whiteboard with workflow diagrams

Relentless Improvement

We never settle for "good enough." We continuously seek ways to enhance our processes, skills, and services, embracing feedback and innovation to stay ahead.

Team meeting in front of a whiteboard with workflow diagrams

Band-Aids and Stitches

We solve problems both in the moment and for the long term. Quick fixes (Band-Aids) keep things moving, but we always follow up with structural solutions (stitches) to prevent repeat issues.

Team meeting around a conference table while a colleague writes on a whiteboard

Band-Aids and Stitches

We solve problems both in the moment and for the long term. Quick fixes (Band-Aids) keep things moving, but we always follow up with structural solutions (stitches) to prevent repeat issues.

Team meeting around a conference table while a colleague writes on a whiteboard

Band-Aids and Stitches

We solve problems both in the moment and for the long term. Quick fixes (Band-Aids) keep things moving, but we always follow up with structural solutions (stitches) to prevent repeat issues.

Team meeting around a conference table while a colleague writes on a whiteboard
Customer support agents with headsets reviewing a computer screen

Extreme Ownership

We take full responsibility for our actions, decisions, and outcomes—no excuses, no passing the blame. If something needs to be done, we own it and see it through.

Extreme Ownership

We take full responsibility for our actions, decisions, and outcomes—no excuses, no passing the blame. If something needs to be done, we own it and see it through.

Customer support agents with headsets reviewing a computer screen

Extreme Ownership

We take full responsibility for our actions, decisions, and outcomes—no excuses, no passing the blame. If something needs to be done, we own it and see it through.

Customer support agents with headsets reviewing a computer screen

Humility

We check our egos at the door and focus on learning, collaborating, and doing what’s best for the team. We recognize that the best ideas can come from anywhere and that success is a shared effort.

Smiling Mercury team member carrying a cardboard shipping box out of the office

Humility

We check our egos at the door and focus on learning, collaborating, and doing what’s best for the team. We recognize that the best ideas can come from anywhere and that success is a shared effort.

Smiling Mercury team member carrying a cardboard shipping box out of the office

Humility

We check our egos at the door and focus on learning, collaborating, and doing what’s best for the team. We recognize that the best ideas can come from anywhere and that success is a shared effort.

Smiling Mercury team member carrying a cardboard shipping box out of the office

Our Certifications and Accreditations

Our Certifications and Accreditations

Our Certifications and Accreditations

Join us

We specialize in time and temperature-sensitive shipping for healthcare and life sciences. Our company's mission is to simplify shipping. Our customers value us because they trust us to handle complicated shipments at fair rates. We are a profitable company with a massive growth trajectory. We have more than doubled our workforce over the past two years. We are looking for self-motivated, innovative go-getters.

Join us

We specialize in time and temperature-sensitive shipping for healthcare and life sciences. Our company's mission is to simplify shipping. Our customers value us because they trust us to handle complicated shipments at fair rates. We are a profitable company with a massive growth trajectory. We have more than doubled our workforce over the past two years. We are looking for self-motivated, innovative go-getters.

Join us

We specialize in time and temperature-sensitive shipping for healthcare and life sciences. Our company's mission is to simplify shipping. Our customers value us because they trust us to handle complicated shipments at fair rates. We are a profitable company with a massive growth trajectory. We have more than doubled our workforce over the past two years. We are looking for self-motivated, innovative go-getters.

Verified Veteran Business Enterprise (VBE)

Mercury Business Services is a verified Veteran Business Enterprise (VBE) and included in the official Massachusetts veteran-owned business list. Over 13% of our employees are Veterans, twice the rate of an average U.S. organization. Veteran Business Enterprise is an initiative that creates a nationally recognized gold standard in approval and certification for veteran-owned businesses of all sizes and encourages corporate America to effectively source and actively utilize businesses that are at least 51 percent owned, operated, and controlled by U.S military veterans.

Child waving an American flag on the shoulders of a soldier in a field

Verified Veteran Business Enterprise (VBE)

Mercury Business Services is a verified Veteran Business Enterprise (VBE) and included in the official Massachusetts veteran-owned business list. Over 13% of our employees are Veterans, twice the rate of an average U.S. organization. Veteran Business Enterprise is an initiative that creates a nationally recognized gold standard in approval and certification for veteran-owned businesses of all sizes and encourages corporate America to effectively source and actively utilize businesses that are at least 51 percent owned, operated, and controlled by U.S military veterans.

Child waving an American flag on the shoulders of a soldier in a field

Verified Veteran Business Enterprise (VBE)

Mercury Business Services is a verified Veteran Business Enterprise (VBE) and included in the official Massachusetts veteran-owned business list. Over 13% of our employees are Veterans, twice the rate of an average U.S. organization. Veteran Business Enterprise is an initiative that creates a nationally recognized gold standard in approval and certification for veteran-owned businesses of all sizes and encourages corporate America to effectively source and actively utilize businesses that are at least 51 percent owned, operated, and controlled by U.S military veterans.

Child waving an American flag on the shoulders of a soldier in a field

Meet our employees & learn our culture

Tom Orr Director, Business Development
From Operations to Business Development: Tom Orr

Tom Orr, Mercury Director of Business Development, on how 15 years in life sciences logistics, starting in operations, shapes his work today.

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John Adler Employee Spotlight
Meet John Adler, Director of Business Development

Meet John Adler, Mercury's Director of Business Development. 10+ years leading healthcare logistics sales, from key accounts to enterprise strategy..

Read more
Colin Brady Employee Spotlight
Meet Colin Brady, Director of Business Development

Meet Colin Brady, Mercury's Director of Business Development. With 15+ years in healthcare logistics, he brings deep operational and commercial expertise.

Read more
Person in a green shirt taking handwritten notes with a pen while working on a laptop
Train Your Employees on Import and Export Procedures

Enhance your team's knowledge on import and export procedures with Mercury's comprehensive training guide, ensuring compliance and efficiency.

Read more
Dalton Puller Employee Spotlight
Dalton Puller: Precision in Every Delivery

Learn how Dalton Puller ensures safe, on-time life sciences deliveries at Mercury, managing time-sensitive shipments with precision and compliance.

Read more
Employee Spotlight banner featuring Zac Macek, Squad Leader, smiling outdoors with his tan dog
Small Details, Big Impact: Zac's Leadership

Discover how Zac Macek's leadership transforms logistics, saving clients money and enhancing team performance at Mercury.

Read more

Meet our executive team

Our executive team is comprised of experienced and talented individuals who are dedicated to leading Mercury to success. We are proud of the diverse background and experiences of our executive team members. Take the opportunity to get to know each of them better by reading their bios and learning about their jobs and interests.

Our CEO, Josh Medow's Photo
Josh Medow

CEO

Responsible for building a team with the right culture to achieve our company mission of simplifying healthcare and life science shipping, allowing companies to avoid stress and save time.

Linkedin

Our COO, Jim Turk's Photo
Jim Turk

COO

Responsible for executing the business plan and delivering Profit and Loss (P&L) results by leading our sales, operations, people operations, and IT functions.

Linkedin

Meet our executive team

Our executive team is comprised of experienced and talented individuals who are dedicated to leading Mercury to success. We are proud of the diverse background and experiences of our executive team members. Take the opportunity to get to know each of them better by reading their bios and learning about their jobs and interests.

Our CEO, Josh Medow's Photo
Josh Medow

CEO

Responsible for building a team with the right culture to achieve our company mission of simplifying healthcare and life science shipping, allowing companies to avoid stress and save time.

Linkedin

Our COO, Jim Turk's Photo
Jim Turk

COO

Responsible for executing the business plan and delivering Profit and Loss (P&L) results by leading our sales, operations, people operations, and IT functions.

Linkedin

Meet our executive team

Our executive team is comprised of experienced and talented individuals who are dedicated to leading Mercury to success. We are proud of the diverse background and experiences of our executive team members. Take the opportunity to get to know each of them better by reading their bios and learning about their jobs and interests.

Our CEO, Josh Medow's Photo
Josh Medow

CEO

Responsible for building a team with the right culture to achieve our company mission of simplifying healthcare and life science shipping, allowing companies to avoid stress and save time.

Linkedin

Our COO, Jim Turk's Photo
Jim Turk

COO

Responsible for executing the business plan and delivering Profit and Loss (P&L) results by leading our sales, operations, people operations, and IT functions.

Linkedin

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

support@shipmercury.com

Phone

Call us anytime, our team is available 24/7

+1-617-723-5205

Boston Headquarters

Visit us at our headquarters.

61 Batterymarch St. 2nd Floor Boston, MA 02110, USA

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

support@shipmercury.com

Phone

Call us anytime, our team is available 24/7

+1-617-723-5205

Boston Headquarters

Visit us at our headquarters.

61 Batterymarch St. 2nd Floor Boston, MA 02110, USA

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

support@shipmercury.com

Phone

Call us anytime, our team is available 24/7

+1-617-723-5205

Boston Headquarters

Visit us at our headquarters.

61 Batterymarch St. 2nd Floor Boston, MA 02110, USA

Frequently asked questions

Do you own planes?

What does it cost? Can you share pricing?

Do I lose control by using Mercury for parcel shipping?

Do you cover all regions? What areas do you specialize in?

Do you offer packaging, dry ice, or phase change materials?

Where is your team located? Are you available 24/7?

Portraits of three Mercury customers

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Contact an Expert

Frequently asked questions

Do you own planes?

What does it cost? Can you share pricing?

Do I lose control by using Mercury for parcel shipping?

Do you cover all regions? What areas do you specialize in?

Do you offer packaging, dry ice, or phase change materials?

Where is your team located? Are you available 24/7?

Portraits of three Mercury customers

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Contact an Expert

Frequently asked questions

Do you own planes?

What does it cost? Can you share pricing?

Do I lose control by using Mercury for parcel shipping?

Do you cover all regions? What areas do you specialize in?

Do you offer packaging, dry ice, or phase change materials?

Where is your team located? Are you available 24/7?

Portraits of three Mercury customers

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Contact an Expert