Customs Brokerage Services

Import & Export Assistance 

Mercury Acts as Your Customs Broker for Imports and Provides Assistance with Setting Up a Customs Broker for Exports or Other Country-Specific Documents

You need a logistics partner with international reach and experience handling customs matters. Our expert team at Mercury invests time in our clients, providing pre-shipment guidance and advisory services for all international shipments. By understanding and adhering to country rules and regulations, we can help you avoid costly customs delays, fines, or penalties. We assist our clients with shipments stuck in customs by expediting the clearance process and minimize delays.

Small mistakes on incoterms, insurance, commercial invoices, and customs paperwork can lead to overpaying duties and taxes or cause significant delays. 

We will provide guidance on duties and taxes (D&T) you might need to pay at the border. D&T is calculated based on the value on the commercial invoice. 

We proactively track all your international shipments and provide expertise and assistance with: 

  • Preparing customs paperwork: Harmonized Tariff Codes, Schedule B, Incoterms, Commercial Invoices and Packing Lists, Duties and Taxes, Country Specific Permits, and EEI filings 
  • ATA Carnets: for products staying in a country for a limited time such (trade shows and other product demos)

Mercury's Proven Process for Customs Brokerage

During the exploration phase of our proven process, Mercury's experts provide guidance and knowledge to ensure your customs paperwork is accurate. Our ISO 9001:2015 certification provides you with the assurance that we are committed to exceeding your expectations and streamlining your shipping experience.

With Mercury as your customs broker, you can rely on us to maintain the highest standards of quality and customer service. We are committed to providing the expertise you need to successfully navigate the complexities of international shipping and customs regulations.

U.S. Customs Bond Application

Don't Risk Delays or Penalties. Secure your U.S. Customs bonds today. Find out how we can help you comply with regulations, protect your revenue, and streamline your import process with ease and confidence.

Customs and Import Training for Organizations

Our curriculum includes essential customs training for beginners, as well as specialized programs designed to meet the unique requirements of your organization. All training is offered online.

Request training by contacting us here.

Customs 101 - 20 Minutes

  • Learn the basics of customs processes and how to trade across borders with ease. This course will teach you how to comply with various customs  regimes and optimize your customs operations. 

Standard Imports  - 30 Minutes

  • We will equip you with the knowledge of compliance and trade standards necessary for navigating standard imports, ensuring adherence to both international and local laws to avoid penalties and streamline operations. Importantly, this training specifically covers imports not regulated by Partner Government Agencies, such as basic commodities. Additionally, it is essential to emphasize that this training is intended for non-FDA/USDA/Partner Government Agencies.

Temperature-Sensitive & Regulated Shipments - 45 Minutes

  • This course will provide you with the knowledge and skills to handle and manage shipments that are temperature-sensitive and those with require various regulations. This includes healthcare and life sciences, food, alcohol, and textile shipments.

Customized Training - 60 Minutes

  • We can design a training program tailored specifically to meet your organization's unique  needs. This training is ideal for brand new or rapidly expanding companies that require an in-depth understanding of import/export regulations and required paperwork.

We offer comprehensive shipping insurance plans and can help you understand how to adjust incoterms to account for insurance. Protect yourself in case of unforeseen issues.

Everything you need to know about HS, HTS, and Schedule B Codes.

Upcoming Webinar

International and Domestic Shipping for Life Sciences

March 7, 2024 | 2PM

Learn about clinical shipping and Research Use Only classification. Common issues in life sciences shipping and best practices to overcome them. Expert guidance on pre-clearance and clearance for seamless shipments across borders.


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