Hybrid Cold Chain Shipping
Validated temperature control, precise pickup, and FedEx & UPS speed—managed by Mercury’s 24 / 7 squads.
Cold-Chain
Hybrid Cold Chain extends the Hybrid model to temperature-sensitive materials. A Mercury courier arrives with a pre-conditioned, validated shipper plus dry ice or phase-change materials (PCMs), packs at the bench or lab, and tenders the insulated container to FedEx or UPS on Mercury’s account. Our squads watch every scan in the Mercury Portal and intervene the moment an exception appears.
Why choose Hybrid Cold Chain over direct parcel or full specialty cold chain?
Direct FedEx/UPS cold shipment | Hybrid Cold Chain advantage |
|---|---|
Generic pickup window, no packaging aid | Time-specific, suite-level pickup with validated shipper and refrigerant supplied |
Temperature risk if box isn’t packed correctly | Onsite packing/top-off by professional courier |
Customs documents reviewed only on arrival | Optional Pre-Clearance to avoid border delays |
Limited visibility once tendered | 24 / 7 live monitoring and exception management by Mercury squads |
How it works
Schedule & Prep—specify temperature range, payload, and pickup location.
White-Glove Cold-Chain Pickup—courier packs with dry ice or PCMs, scans, and seals.
Tender to Carrier—courier ships on Mercury’s priority FedEx/UPS account.
Control-Tower Oversight—milestone tracking, proactive alerts, and POD.
Ideal use cases
Frozen biologics, reagents, or cell lines within parcel-size limits
Controlled-room-temperature (CRT) clinical-trial kits
Time-critical hospital-to-central-lab moves that require inside pickup
International cold-chain parcels needing import-permit validation (Pre-Clearance)
Service highlights
Validated shippers—dry ice, gel packs, or PCMs supplied and pre-conditioned
Door-to-door chain of custody with temperature integrity maintained
Global reach via FedEx International Priority® or UPS Worldwide Express®
GDP, IATA, DOT, and TSA-compliant procedures
Add-on: Pre-Clearance for seamless customs release
Protect every degree. Book Hybrid Cold Chain in the Mercury Portal or talk to our team today.
