Clinical Trials Logistics

We Can Move Medication and Specimens To/From Research Sites and the Patient's Home

Clinical trials involve complex processes, including multiple stakeholders, many tasks, stringent quality standards to adhere to, and software to facilitate them.  

At Mercury, we pride ourselves on being your dedicated partner for clinical trial logistics, including specialized areas like oncology. You'll have real-time visibility into all your clinical trial shipments. We proactively address customs regulations and paperwork, eliminating potential roadblocks that can impede your trial's progress. Our 24/7 support team (squad) is always ready to resolve any customs issues and ensure the smooth flow of your materials. 

We can implement a clinical trial shipping strategy that is customized to meet your specific needs. This strategy should prioritize efficiency, ensuring that the supply chain operates with maximum effectiveness, compliance, ensuring that all regulatory requirements are met, and real-time visibility, so that you can make informed decisions throughout the entire process.

We ensure the integrity and quality of the products are maintained throughout the transportation process. From the use of temperature-controlled packaging, to GPS tracking and monitoring, we take every precaution to ensure the safe and timely delivery of your clinical trial materials. 

We can coordinate very specific deliveries including bringing thermal shippers with dry ice when needed.

Global Logistics Network, Local Expertise

Our global network of partners and agents spans the globe, providing you with access to the best carriers and logistical support in every region. Whether your materials need to travel across continents or within your local area, we have the local expertise to ensure they reach their destination safely and on time.

Collecting Samples from the Patient's Home

Mercury offers a seamless biological specimen pickup service, ensuring prompt sample collection from patients' homes while maintaining a stringent pickup schedule to guarantee timely laboratory analysis. We take meticulous care of each shipment, providing necessary supplies to safeguard the specimens' integrity during transit. You'll get comprehensive shipment tracking and updates for every delivery. 

Dedicated Support for Hassle-Free Shipping

When you choose Mercury, you'll work directly with a dedicated representative who manages your shipments from start to finish.

Our team troubleshoots and solves most logistics problems before you even know about them. We keep you informed with milestone notifications as your shipment transitions from one stage to another.

Customs Paperwork

Our team works to reduce the risk associated with transporting clinical trial materials by proactively addressing customs regulations and needed paperwork. Our staff is available 24/7 to assist in resolving any customs issues you may encounter. 

Choose an Expertise Logistics Partner for Your Shipping Needs

You can trust that your clinical trial materials will be delivered safely and on time, allowing your study to proceed smoothly and efficiently. To learn more about our Clinical Trial Logistics services or to request a quote, contact us today.

Clinical trials logistics


ISO 9001:2015 Certified

Mercury Business Services is ISO 9001:2015 Certified Our Quality Management System (QMS) is designed to meet the rigorous ISO 9001:2015 standard, which ensures that our business processes are carefully monitored, measured, and controlled to promote continual improvement.


Our Services for Clinical Research

Specialty Cold Chain Logistics

Mercury offers an end-to-end solution for clinical trials that require a specific temperature range.

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Dry Ice Replenishment

When shipping through a specialty cold chain service, dry ice can be replenished while in transit.

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Cold Chain Supplies

Mercury offers best-in-class cold chain supplies, such as thermal shippers, coolants, temperature monitoring devices and GPS trackers.

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Same-Day Courier Services

Mercury offers a wide range of same-day couriers services for clinical trials.

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Express Shipping

We offer a range of options, including same-day delivery, next-day delivery, and 2-day delivery, both domestically and internationally.

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Employee Spotlights, Human Interest, People Culture

Meet Robbie Grip: The Sales Operations Assistant Enhancing Client Experiences at Mercury

June 27, 2024

Meet Robbie Grip, a dynamic Sales Operations Assistant at Mercury, who excels in supporting the sales team and ensuring seamless client experiences. With a passion for relentless improvement, Robbie thrives on the variety of daily tasks, from updating internal systems to assisting clients with their needs. His dedication to going above and beyond is evident in his meticulous approach to onboarding new clients and his commitment to lifesaving shipments.

Simplifying Clinical Trials Shipments

Request a Quote Today.

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