Each has specific packaging rules that need to be complied with. Many biological specimens have temperature requirements when shipping; some must remain frozen, and dry ice can be used, while others must remain between 2-8 Celsius, where phase change materials (PCM) can be used.
It is important for any organization shipping biological specimens to use a shipping service that can deliver within the turnaround time of the samples. Some specimens, such as blood samples, often need to be delivered to a laboratory within 24 to 48 hours of being collected. Weekends make this even more complicated since the large carriers do not move shipments on Sundays.
Another complication is understanding the carrier's delivery rules; shipments that need a signature might arrive at a lab before it is open, leading to a delay when the carrier must wait and deliver the samples later in the day.
We can provide state-of-the-art temperature monitoring services for shipments utilizing both Dry Ice and Cold Packs. These services include the use of TempTale devices, capable of measuring temperatures as low as -95 °C.
Our GPS Monitoring program includes disposable non-lithium trackers with an experienced proactive tracking client support team.
Chain of custody and reporting can be complicated. Companies want to know the shipment status, specifically when it’s delayed and a sample re-draw might be required, how many samples will arrive to the lab that day, etc. Carrier notifications are notoriously slow in informing you of any issues. Without a person proactively tracking each shipment 24/7, companies find out too late about any issues to be able to take action. Mercury actively monitors all your shipments and resolves any issues with these types of deliveries.
Our couriers can deliver biological samples for you with very flexible pick-up and delivery times to ensure that your shipments containing biological specimens are delivered safely.
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