What is a Freight Forwarder
Wednesday, April 30, 2025
Freight
Optional Services
A freight forwarder is a person or company that arranges the transportation of goods from one location to another on behalf of a client.
Freight forwarders act as intermediaries between shippers and carriers, coordinating the movement of goods via land, sea, or air. They handle various aspects of the shipping process, such as documentation, customs clearance, and shipping/cargo insurance. Freight forwarders are responsible for negotiating rates, arranging for cargo pick-up and delivery, and ensuring that shipments are properly packed and labeled, including bills of lading and customs forms.

Freight forwarders have extensive knowledge and experience in the transportation industry, and they often specialize in specific modes of transportation or industries. Some freight forwarders specialize in specific types of goods, such as hazardous materials (dangerous goods), perishable items, or oversized cargo.
They work closely with shippers to determine the best route and mode of transportation for their goods, taking into account factors such as cost, transit time, and reliability.
In addition to transportation services, freight forwarders offer a range of related services that can help clients to manage their supply chains more effectively. These services may include warehousing, inventory management, customs clearance, and insurance. Freight forwarders can also provide guidance on trade regulations and compliance issues, helping clients to navigate the complex requirements of international trade.
Mercury is a trusted freight forwarder that helps businesses efficiently transport goods, providing seamless transportation via land and air. Our goal is to help you save time and money by simplifying your logistics operations. Learn more about our domestic freight shipping services or contact us today to learn how we can add value to your business.
From our glossary & FAQ
Good Distribution Practice (GDP)
Boost clinical trial logistics with advanced cold‑chain strategies. Learn best practices for packaging, monitoring, and last‑mile delivery to improve outcomes.
Read more
EUA (Emergency Use Authorization) Kit Shipments
Ensure safe, fast, and compliant EUA kit shipments for diagnostics and sample collection. Mercury provides end-to-end logistics for critical medical delivery.
Read more
Chain-of-Custody Protocol
Learn how Chain‑of‑Custody protocol secures sample integrity, ensures compliance, and protects your supply chain. Discover Mercury’s expert support.
Read more
Tariff Changes and Pharma Logistics Explained
Discover how small pharmaceutical import tariffs affect supply chains, costs, and logistics, and learn how Mercury helps ensure smooth global operations.
Read more
Canada Ends Tariffs—Life Sciences Still at Risk
Canada eases U.S. tariffs, but steel and auto duties strain life sciences supply chains. Discover risks and logistics solutions for pharma, biotech, and medtech.
Read more
Classifying Biological Shipments Safely
Learn how to classify biological substances for shipping, from Category A to Exempt Specimens, with naming, labeling, and compliance guidelines.