When the express carriers make pickups, the vehicles do not come with lift gates or ways to move these larger-sized shipments, so alternatives are needed. Some companies go as far as setting up relationships with multiple vendors to handle each of their different types of shipments, sometimes based on size, weight, destination, and specific delivery requirements. With Mercury, we put all of this in one place.
Mercury specializes in the medical device, robotics, computer hardware, and disruptive technologies industries. We understand the critical nature of your shipments and assist in making the best shipping choices for your business.
We provide assistance on logistics. including but not limited to:
Inside pickups and inside deliveries
Coordinating shipments with an onsite engineer
Guidance on air freight
Guidance on less-than-truckload or truckload shipments
With any shipment through Mercury, our team monitors, tracks, and troubleshoots any issues, watching over your shipment until final delivery. Mercury offers GPS trackers for clients who want to watch exactly where their shipment is at all times.
We obsess over our client experience, becoming a part of your shipping team. Clients find they can focus on the higher priority aspects of their business as Mercury takes on their shipping functions including paperwork and documentation, booking a shipment, tracking and troubleshooting, quoting multiple options, and providing clear data through invoices and reports to measure and understand your shipping expenses.
Clients can email, call, use our online portal, or even become integrated through our API.
Mercury has built and constantly reviews our carrier network to meet our client’s requirements, working with the best local and national carriers to provide you a single point of contact for all of your shipping needs.
Scheduling Pre-Set Appointments
Coordinating with On-Site Engineer and Demo Staff
Uncrating and crate removal
Inside Delivery including Stairs
White Glove Delivery
No Loading Dock
Less Than Truckload (LTL) Options
Same Day Options
Palletizing, Strapping and Shrink Wrapping
Bill of Lading (BOL)
Bill of Lading
Forecasting Shipping Costs
Analyzing Historical Shipping
Dimensional Weight (DIM)
Shipping from Contract Manufacturer
Inbound Shipments from Suppliers or other Vendors
Managing Shipping Costs
Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.
Incredible customer service and highly responsive. I have never had a better team helping to ensure our critical materials make it exactly where we need them, internationally, in such a timely manner.
Mercury saves us money and is helpful in getting insight when major couriers' own tracking information does not provide answers. We also love our pick-up handler!
Arranging the shipment was easy and it was great to talk to the same people who understood my shipping requirements. The shipment was quickly delivered to Denmark and arrived frozen.
Prompt service and fair pricing.
Anytime a package is late or cannot be delivered, Mercury contacts me and they will reroute a package if the address was incorrect. I don’t get that from anyone else.
Incredible customer service - always going above and beyond to help my team succeed. We really appreciate your partnership in all things shipping!