Domestic Freight Shipping

Our services include shipping oversized, crated, or palletized pieces that are generally over 150 lbs as these cannot move through an express carrier. Mercury's nationwide logistics network offers less than truckload (LTL), truckload (TL), and air freight service along with our white glove carriers. Mercury has built a nationwide white glove delivery service for your critical shipments.

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Your Single Point of Contact

When the express carriers make pickups, the vehicles do not come with lift gates or ways to move these larger-sized shipments, so alternatives are needed. Some companies go as far as setting up relationships with multiple vendors to handle each of their different types of shipments, sometimes based on size, weight, destination, and specific delivery requirements. With Mercury, we put all of this in one place.

Our Focus

Mercury specializes in the medical device, robotics, computer hardware, and disruptive technologies industries. We understand the critical nature of your shipments and assist in making the best shipping choices for your business.

We provide assistance on logistics. including but not limited to:

  • Inside pickups and inside deliveries

  • Coordinating shipments with an onsite engineer

  • Removing crates

  • Guidance on air freight

  • Guidance on less-than-truckload or truckload shipments

Individual Attention and Proactive Tracking

With any shipment through Mercury, our team monitors, tracks, and troubleshoots any issues, watching over your shipment until final delivery. Mercury offers GPS trackers for clients who want to watch exactly where their shipment is at all times.

We obsess over our client experience, becoming a part of your shipping team. Clients find they can focus on the higher priority aspects of their business as Mercury takes on their shipping functions including paperwork and documentation, booking a shipment, tracking and troubleshooting, quoting multiple options, and providing clear data through invoices and reports to measure and understand your shipping expenses.

Clients can email, call, use our online portal, or even become integrated through our API.

Carrier Network

Mercury has built and constantly reviews our carrier network to meet our client’s requirements, working with the best local and national carriers to provide you a single point of contact for all of your shipping needs. 

Supporting Innovation by Simplifying Shipping Since 1984

Our Proven Process

Our Expertise

  • Scheduling Pre-Set Appointments
  • API Integration
  • Guaranteed LTL
  • Coordinating with On-Site Engineer and Demo Staff
  • Less Than Truckload (LTL) Options
  • Bill of Lading
  • Liftgates
  • Full Truckload
  • Forecasting Shipping Costs
  • Uncrating and crate removal
  • Air Freight
  • Analyzing Historical Shipping
  • Inside Delivery including Stairs
  • Same Day Options
  • Dimensional Weight (DIM)
  • White Glove Delivery
  • Warehousing
  • Freight Class
  • Freight Shipping Insurance
  • Palletizing, Strapping and Shrink Wrapping
  • Shipping from Contract Manufacturer
  • No Loading Dock
  • Crating
  • Inbound Shipments from Suppliers or other Vendors
  • Known Shipper
  • Bill of Lading (BOL)
  • Managing Shipping Costs

Our Customer Experience

  • Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.

    - VP of Operations at a Diagnostics Company
  • Incredible customer service and highly responsive. I have never had a better team helping to ensure our critical materials make it exactly where we need them, internationally, in such a timely manner.

    - Laboratory Operations Manager at a Life Science Research Company
  • Mercury saves us money and is helpful in getting insight when major couriers' own tracking information does not provide answers. We also love our pick-up handler!

    - Partner at a Law Firm
  • Arranging the shipment was easy and it was great to talk to the same people who understood my shipping requirements. The shipment was quickly delivered to Denmark and arrived frozen.

    - Scientist at a Therapeutics Company
  • Prompt service and fair pricing.

    - Network Engineer at a Trading Company
  • Anytime a package is late or cannot be delivered, Mercury contacts me and they will reroute a package if the address was incorrect. I don’t get that from anyone else.

    - Office Manager at a Law Firm
  • Incredible customer service - always going above and beyond to help my team succeed. We really appreciate your partnership in all things shipping!

    - Commercial Operations at a Life Sciences Company
  • Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.

    - CommVP of Operations at a Diagnostics Company

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Since 1984, Mercury has been on a mission to support innovation by simplifying shipping. We run on the Entrepreneurial Operating System (EOS).

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