Cold Chain Logistics, Life Science Shipping, Shipping & Logistics - General

The Critical Role of Liftgate Services for Businesses Without Loading Docks

July 6, 2023
The Critical Role of Lift Gate Services for Businesses Without Loading Docks

No Loading Dock, No Problem - Liftgate Services Bridge the Loading Dock Gap

Written By: Debbie Jung

Imagine you are a small business owner. Your enterprise is growing, and so is the volume of products you are receiving and shipping out. One day, you receive a delivery. You open the door to greet the driver, and there's a semi-truck waiting with a heavy pallet full of goods. And then, you realize - there's a problem: You don't have a loading dock. How do you get this shipment off the truck? This is where liftgate services come in to save the day and bridge the loading dock gap.

What Exactly is a Liftgate?

A liftgate, also known as a tail lift, is a mechanical device fitted to the back of a truck or a semi-trailer and is designed to facilitate the loading and unloading of goods when a loading dock is not available. This hydraulic system can lift heavy pallets from the ground and lower them back down, making it easy for any business to handle bulky and heavy goods, irrespective of whether they have a loading dock or not. 

A liftgate services are offered by many logistics and transportation companies as part of their freight delivery options. 

Bear in mind that a liftgate isn't included with every truck; you must request it when you place your order.

The Benefit of Liftgate Services for Businesses

1. Accessibility - The main advantage of liftgate services is the accessibility it provides. Companies operating in smaller spaces, residential areas, or old buildings often lack the space for a loading dock. A liftgate eliminates this barrier, ensuring that any business can receive large shipments, no matter the location.

2. Enhances Safety - Without a loading dock or liftgate, businesses might resort to manual unloading. This practice can be dangerous and can lead to injuries, especially when dealing with heavy items. Liftgates, however, greatly reduce the risk of injury by doing the heavy lifting.

Truck Tailgate

3. A Time Saver - Liftgate services speed up the process of loading and unloading goods. Without a liftgate, workers would have to unload each item individually, a time-consuming task.

4. Increases Delivery Options - Having access to lift gate services broadens the range of goods a business can receive. Whether it’s large machinery, bulky furniture, or a pallet of products, a liftgate can handle it. This gives businesses the flexibility to expand their product offerings without worrying about logistical constraints.

5. Reduces Costs - While there may be a small additional charge for liftgate services, the cost is often outweighed by the benefits. Considering the time saved, the potential for injury reduced, and the increased operational efficiency, liftgate services can significantly lower overall costs.


Whether your business is in a location where a loading dock isn't feasible, or you're handling heavy goods regularly, liftgate services can be a game-changer.

Need reliable transportation with liftgate capabilities? Contact Mercury for a quote and discover effortless shipping solutions! Read more about our liftgate delivery services.

Density and PCF calculator

Density and PCF Calculators

Use our calculators to determine the cubic dimensions of a non-palletized shipment, measure the shipment's height, width and length.

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