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Industry

Industries we serve

Easy to get started — no volume minimums, contracts, or monthly fees!

Warehouse workers loading boxes into a delivery van at a loading dock

BioPharma

Mercury offers a unique approach to time and temperature-sensitive shipping. Our clients prefer individual guidance and expertise, and proactive tracking for their cold chain products and time-sensitive shipments – all through a single point of contact.

pipette and biological samples on the desk

Life Sciences Logistics for Biotech Companies

Mercury ships life sciences materials for biotech, CRO, and pharma teams, with cold chain management, proactive tracking, and 24/7 shipment oversight.

pipette adding clinical research materials

Pre-Clinical Research Shipping

Mercury ships pre-clinical research materials for biotech and biopharma teams, with cold chain packaging, dedicated courier, and hybrid parcel options.

lab worker moves laboratory equipments

Laboratory Equipment Shipping

Mercury ships laboratory instruments for biopharma facilities, including mass spectrometers and centrifuges, with white-glove handling and freight coordination.

biological sample vials and lab equipment on a table

Clinical Trials Logistics Services

Mercury ships clinical trial materials for pharma and biotech sponsors, with GDP-compliant handling, cold chain packaging, and real-time visibility.

pharmaceutical drugs are capsulled in machine

Clinical and Commerical Drug Shipping

Mercury ships clinical and commercial drugs for pharmaceutical manufacturers, with GDP-aligned cold chain handling and full documentation.

Scientists working in a lab with a pipette, microscope, sample tubes and computer screens

Contract Research & Manufacturing Shipping

Mercury ships CRO and CDMO materials for biopharma supply chains, with temperature-controlled handling, regulatory compliance, and dedicated courier options.

Medical devices

Our clients are world leaders in precision oncology, hereditary cancer genomics, personalized medicine, pooled COVID-19 testing, and molecular diagnostics with a focus on pre-implantation.

reagent vials are on the table

Reagents Shipping

Mercury ships reagents for medical device companies and laboratories, with cold chain packaging, carrier and direct-drive options, and proactive tracking.

single use test kit on a table

Consumables Shipping

Mercury ships medical consumables for device manufacturers and labs, including assay plates and calibration standards, with white-glove handling and cold chain.

Diagnostic kits

Our clients are world leaders in precision oncology, hereditary cancer genomics, personalized medicine, pooled COVID-19 testing, and molecular diagnostics with a focus on pre-implantation.

biological specimen looking women

Biological Specimens Shipping

Mercury ships biological specimens for diagnostic kit providers, including plasma, tissue, and UN 3373 samples, with IATA-compliant packaging and cold chain.

Hospitals and Clinics

Our hospital and clinic clients depend on around-the-clock courier service for stat specimen pickups, surgical supply deliveries, and time-critical medication transport -- where full chain-of-custody documentation and a dedicated point of contact make all the difference.

delivery person knocks the door for medical delivery

Direct-to-Patient Pharmaceutical Shipping

Mercury ships specialty medications to patients for hospital programs, with cold chain packaging, chain-of-custody records, and home delivery coordination.

doctors holding a radiological image and reviewing it

Healthcare Shipping

Mercury ships healthcare supplies, pharmaceuticals, and medical equipment for hospitals and clinics, with same-day courier, parcel, and freight options.

Other industries

Our clients often require urgent same-day deliveries or late-night pickups due to their demanding schedules.  

Hands unpacking a laptop from a cardboard box with molded pulp protective inserts

Employee Laptops & Equipment Shipping

Mercury ships employee laptops and IT equipment for businesses, with return box provisioning, proactive tracking, and nationwide coverage for remote teams.

documents stacked in a cardbox

Documents & Records Shipping

Mercury ships documents and records for law firms, financial institutions, and businesses, with secure handling, proactive tracking, and flexible pickup schedules.

From our blog

Illustration of a lab flask linked to parallel supply routes with backup paths, a checkmark and a shield
Life science supply chain resilience: how to plan

Life science supply chain resilience compares how long you can keep supplying with how long recovery takes, then sizes second sources, stock and backup lanes.

Read more
Illustration of a pharmaceutical cold storage room with a walk-in door, racked cartons, a thermometer and a temperature monitoring trace
Pharmaceutical cold storage: a requirements guide

Pharmaceutical cold storage has no single temperature or rulebook. See how labels set ranges, which rules reach a site and how to defend calibration intervals.

Read more
Illustration of an LN2 dry shipper in cutaway view with a payload canister, an air route and a temperature monitoring trace
Cryogenic shipping: how it works, when to use it

Cryogenic shipping explained: LN2 dry shippers vs liquid nitrogen, temperature ranges, dangerous goods rules, monitoring and choosing a provider.

Read more

All Blog Posts

Frequently asked questions

Do you own planes?

No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.

What does it cost? Can you share pricing?

Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.

Do I lose control by using Mercury for parcel shipping?

You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.

Do you cover all regions? What areas do you specialize in?

We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.

Do you offer packaging, dry ice, or phase change materials?

Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.

Where is your team located? Are you available 24/7?

Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.

Portraits of three Mercury customers

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Contact an Expert

Frequently asked questions

Do you own planes?

No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.

What does it cost? Can you share pricing?

Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.

Do I lose control by using Mercury for parcel shipping?

You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.

Do you cover all regions? What areas do you specialize in?

We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.

Do you offer packaging, dry ice, or phase change materials?

Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.

Where is your team located? Are you available 24/7?

Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.

Portraits of three Mercury customers

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Contact an Expert

Frequently asked questions

Do you own planes?

No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.

What does it cost? Can you share pricing?

Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.

Do I lose control by using Mercury for parcel shipping?

You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.

Do you cover all regions? What areas do you specialize in?

We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.

Do you offer packaging, dry ice, or phase change materials?

Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.

Where is your team located? Are you available 24/7?

Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.

Portraits of three Mercury customers

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Contact an Expert

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

support@shipmercury.com

Phone

Call us anytime, our team is available 24/7

+1-617-723-5205

Boston Headquarters

Visit us at our headquarters.

61 Batterymarch St. 2nd Floor Boston, MA 02110, USA

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

support@shipmercury.com

Phone

Call us anytime, our team is available 24/7

+1-617-723-5205

Boston Headquarters

Visit us at our headquarters.

61 Batterymarch St. 2nd Floor Boston, MA 02110, USA

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

support@shipmercury.com

Phone

Call us anytime, our team is available 24/7

+1-617-723-5205

Boston Headquarters

Visit us at our headquarters.

61 Batterymarch St. 2nd Floor Boston, MA 02110, USA