International Air Freight Shipping

Our team handles customs paperwork and provides guidance on international air freight shipping options available to you.

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Shipping Alert: We are glad to confirm that commercial shipments to China are proceeding without major impediments at this time. Given COVID, we are closely monitoring the situation and will continue with updates should changes occur.

Shipping Options

While shipping via large carriers is often a good solution that we sometimes use, Mercury also has direct relationships with many global airlines to broaden your choices. Our global network offers importing and exporting, including customs brokering.

Mercury’s shipments can travel through a major carrier, cargo airliner, or in the cargo area of a passenger plane as next flight out. Our network gives you multiple options through a single point of contact. 

Mercury can take care of all your international air freight shipping functions including paperwork and documentation, booking a shipment, tracking and troubleshooting, quoting multiple options, and providing clear data through invoices and reports to measure and understand your shipping expenses.

You will get a single point of contact who understands and specializes in all of your air freight shipping needs. You can email, call, use our online shipping portal or even become integrated through our API.

Expertise and Guidance

Our expert team invests time in our clients, providing guidance prior to shipping. Some common areas provides expertise and assistance with:

  • Customs paperwork (harmonized tariff codes, schedule B, incoterms, commercial invoices and packing lists, country specific permits, EEI filing)

  • ATA Carnets (for devices staying in a country for a limited time)

  • Multiple service level options (economy v. priority, expected ETA)

  • Speciality services (cold chain, widebody aircraft)

  • Customized crating and packaging

  • Insurance

Mercury’s specializes in the unique shipping needs of healthcare & life sciences, medical devices, robotics, and computer hardware companies. Through our Proven Process, we learn about the nature of your shipments including pickup and delivery details, temperature requirements, and international paperwork requirements to provide a solution that fits your needs.

With any shipment through Mercury our team monitors, tracks and troubleshoots any issues, watching over your shipment until final delivery. Mercury offers GPS trackers for clients who want to watch exactly where their shipment is at all times.

Many Healthcare & Life Sciences companies use our validated thermal shippers to ensure their shipments remain within a specific temperature range. At any time, our clients can get in touch with our experienced team to go over any of these topics.

Supporting Innovation by Simplifying Shipping Since 1984

Our Proven Process

Our Expertise

  • Carnet
  • API Integration
  • Analyzing Historical Shipping
  • Duties and Taxes
  • Warehousing
  • Dimensional Weight (DIM)
  • Imports
  • Palletizing, Strapping and Shrink Wrapping
  • Return Shipments (RMA)
  • Exports
  • Crating
  • Shipping from Contract Manufacturer
  • Customs Brokering
  • Tradeshow Shipping
  • Inbound Shipments from Suppliers or other Vendors
  • Harmonized Tariff Codes
  • Freight Shipping Insurance
  • Shipping from Contract Manufacturer
  • Incoterms (DDP, DDU)
  • Country Specific Duty and Tax Rates
  • Managing Shipping Costs
  • EORI Number
  • Bill of Lading (BOL)
  • GST
  • Shipping Around International Holidays
  • Forecasting Shipping Costs
  • Schedule B
  • Known Shipper

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Since 1984, Mercury has been on a mission to support innovation by simplifying shipping. We run on the Entrepreneurial Operating System (EOS).

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