All blog posts
Pharmaceutical cold storage: a requirements guide
Pharmaceutical cold storage has no single temperature or rulebook. See how labels set ranges, which rules apply and how to set calibration.
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Cryogenic shipping: how it works, when to use it
Cryogenic shipping explained: LN2 dry shippers vs liquid nitrogen, temperature ranges, dangerous goods rules, monitoring and choosing a provider.
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Specimen transport: how to move lab samples safely
Specimen transport explained: packaging, 95 kPa bags, temperature bands, chain of custody, courier or carrier choice and the mistakes that cause rejection.
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Cell and Gene Therapy Logistics From Vein to Vein
How cell and gene therapy logistics works, from apheresis to infusion: chain of identity, temperatures by stage, FDA and IATA rules and partner checks.
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Comparator Sourcing for Clinical Trials Explained
How comparator sourcing for clinical trials works: sourcing routes, lot and expiry planning, FDA and EU rules, blinding, cold chain and partner checks.
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CBP Form 5106 and the New Low-Value Shipment Rules
CBP now voids importer numbers with bad Form 5106 data and plans stricter rules for low-value shipments. Here is what life science importers must do.
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Holiday Shipping Deadlines for Life Science Shippers
Holiday shipping deadlines, carrier closures and cold chain tips to keep critical shipments of samples, kits and biologics on schedule at year end.
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Pharma cold chain logistics: a practical guide
How pharma cold chain logistics works, from stability data and lane qualification to pharmacy receipt, frozen shipments and the causes of product loss.
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Time-sensitive shipping: plan around the deadline
Plan time-sensitive shipping with a clear deadline, the right service, documented handoffs, condition limits and recovery options for delays.
Read more
Pharmaceutical cold storage: a requirements guide
Pharmaceutical cold storage has no single temperature or rulebook. See how labels set ranges, which rules apply and how to set calibration.
Read more
Cryogenic shipping: how it works, when to use it
Cryogenic shipping explained: LN2 dry shippers vs liquid nitrogen, temperature ranges, dangerous goods rules, monitoring and choosing a provider.
Read more
Specimen transport: how to move lab samples safely
Specimen transport explained: packaging, 95 kPa bags, temperature bands, chain of custody, courier or carrier choice and the mistakes that cause rejection.
Read more
Cell and Gene Therapy Logistics From Vein to Vein
How cell and gene therapy logistics works, from apheresis to infusion: chain of identity, temperatures by stage, FDA and IATA rules and partner checks.
Read more
Comparator Sourcing for Clinical Trials Explained
How comparator sourcing for clinical trials works: sourcing routes, lot and expiry planning, FDA and EU rules, blinding, cold chain and partner checks.
Read more
CBP Form 5106 and the New Low-Value Shipment Rules
CBP now voids importer numbers with bad Form 5106 data and plans stricter rules for low-value shipments. Here is what life science importers must do.
Read more
Holiday Shipping Deadlines for Life Science Shippers
Holiday shipping deadlines, carrier closures and cold chain tips to keep critical shipments of samples, kits and biologics on schedule at year end.
Read more
Pharma cold chain logistics: a practical guide
How pharma cold chain logistics works, from stability data and lane qualification to pharmacy receipt, frozen shipments and the causes of product loss.
Read more
Time-sensitive shipping: plan around the deadline
Plan time-sensitive shipping with a clear deadline, the right service, documented handoffs, condition limits and recovery options for delays.
Read more
Business Email Compromise and Cargo Theft
How business email compromise drives cargo theft and freight fraud: fake pickups, double brokering, red flags, prevention and FBI reporting.
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Pharmaceutical cold storage: a requirements guide
Pharmaceutical cold storage has no single temperature or rulebook. See how labels set ranges, which rules apply and how to set calibration.
Read more
Cryogenic shipping: how it works, when to use it
Cryogenic shipping explained: LN2 dry shippers vs liquid nitrogen, temperature ranges, dangerous goods rules, monitoring and choosing a provider.
Read more
Specimen transport: how to move lab samples safely
Specimen transport explained: packaging, 95 kPa bags, temperature bands, chain of custody, courier or carrier choice and the mistakes that cause rejection.
Read more
Cell and Gene Therapy Logistics From Vein to Vein
How cell and gene therapy logistics works, from apheresis to infusion: chain of identity, temperatures by stage, FDA and IATA rules and partner checks.
Read more
Comparator Sourcing for Clinical Trials Explained
How comparator sourcing for clinical trials works: sourcing routes, lot and expiry planning, FDA and EU rules, blinding, cold chain and partner checks.
Read more
CBP Form 5106 and the New Low-Value Shipment Rules
CBP now voids importer numbers with bad Form 5106 data and plans stricter rules for low-value shipments. Here is what life science importers must do.
Read more
Shipping terminology: our glossary
Good Distribution Practice (GDP)
Good Distribution Practice (GDP) explained: the guidelines that keep pharmaceutical and life science products safe in storage and transport.
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EUA (Emergency Use Authorization) Kit Shipments
Safe, fast and compliant EUA kit shipments for diagnostics and sample collection, with end-to-end logistics for critical medical deliveries.
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Chain-of-Custody Protocol
Learn how Chain‑of‑Custody protocol secures sample integrity, ensures compliance, and protects your supply chain. Discover Mercury’s expert support.
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Frequently asked questions
Do you own planes?
No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.
What does it cost? Can you share pricing?
Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.
Do I lose control by using Mercury for parcel shipping?
You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.
Do you cover all regions? What areas do you specialize in?
We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.
Do you offer packaging, dry ice, or phase change materials?
Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.
Where is your team located? Are you available 24/7?
Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.
Still have questions?
Can’t find the answer you’re looking for? Please chat with us!
Frequently asked questions
Do you own planes?
No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.
What does it cost? Can you share pricing?
Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.
Do I lose control by using Mercury for parcel shipping?
You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.
Do you cover all regions? What areas do you specialize in?
We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.
Do you offer packaging, dry ice, or phase change materials?
Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.
Where is your team located? Are you available 24/7?
Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.
Still have questions?
Can’t find the answer you’re looking for? Please chat with us!
Frequently asked questions
Do you own planes?
No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.
What does it cost? Can you share pricing?
Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.
Do I lose control by using Mercury for parcel shipping?
You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.
Do you cover all regions? What areas do you specialize in?
We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.
Do you offer packaging, dry ice, or phase change materials?
Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.
Where is your team located? Are you available 24/7?
Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.
Still have questions?
Can’t find the answer you’re looking for? Please chat with us!
Get in touch
Reach out to us to discuss your upcoming shipping needs.
Get in touch
Reach out to us to discuss your upcoming shipping needs.
Get in touch
Reach out to us to discuss your upcoming shipping needs.