All blog posts

Small gift box with a red bow on a winding white path leading to a red location pin
Holiday Shipping Deadlines for Life Science Shippers

Holiday shipping deadlines, carrier closures and cold chain tips to keep critical shipments of samples, kits and biologics on schedule at year end.

Read more
Airplane Cold Chain Box Load
Pharma cold chain logistics: a practical guide

How pharma cold chain logistics works, from stability data and lane qualification to pharmacy receipt, frozen shipments and the causes of product loss.

Read more
Passenger jet landing on a runway, seen from behind with landing gear down
Time-sensitive shipping: plan around the deadline

Plan time-sensitive shipping with a clear delivery deadline, accepted service, documented handoffs, condition limits and recovery options when delays occur.

Read more
Cargo package handover
Business Email Compromise and Cargo Theft

How business email compromise drives cargo theft and freight fraud: fake pickups, double brokering, red flags, prevention steps and where to report to the FBI.

Read more
Scientist in lab coat and gloves examining a test tube with a rack of sample tubes on the bench
Decentralized Clinical Trial Logistics Guide

How decentralized clinical trial logistics work: direct-to-patient shipping, home sample collection, small-volume cold chain, chain of custody and lab returns.

Read more
Stetescopes, pills, and money
International Pharma Freight Costs and Tariffs

What drives international pharma freight costs, how tariffs shift routes and modes, HTS codes for temperature-sensitive drugs and how to budget freight in 2026.

Read more
Logistics guide monitors shipments
AI Cold Chain Monitoring for Pharma Shipments

How AI cold chain monitoring and real-time data predict temperature excursions, link carrier systems and meet Part 11 and GDP data integrity rules.

Read more
Close up on vaccine and medical syringe
Vaccine Supply Chain Complexity: Lessons from MMR

How the vaccine supply chain works, using MMR as the example: storage rules, VFC distribution, why outbreaks strain supply and what logistics teams can learn.

Read more
Clinician in scrubs with a stethoscope adjusting a medical monitor in a dimly lit hospital room
Reverse logistics in healthcare and life sciences

Plan healthcare reverse logistics with return authorization, material assessment, suitable packaging, receipt reconciliation and documented final disposition.

Read more
Small gift box with a red bow on a winding white path leading to a red location pin
Holiday Shipping Deadlines for Life Science Shippers

Holiday shipping deadlines, carrier closures and cold chain tips to keep critical shipments of samples, kits and biologics on schedule at year end.

Read more
Airplane Cold Chain Box Load
Pharma cold chain logistics: a practical guide

How pharma cold chain logistics works, from stability data and lane qualification to pharmacy receipt, frozen shipments and the causes of product loss.

Read more
Passenger jet landing on a runway, seen from behind with landing gear down
Time-sensitive shipping: plan around the deadline

Plan time-sensitive shipping with a clear delivery deadline, accepted service, documented handoffs, condition limits and recovery options when delays occur.

Read more
Cargo package handover
Business Email Compromise and Cargo Theft

How business email compromise drives cargo theft and freight fraud: fake pickups, double brokering, red flags, prevention steps and where to report to the FBI.

Read more
Scientist in lab coat and gloves examining a test tube with a rack of sample tubes on the bench
Decentralized Clinical Trial Logistics Guide

How decentralized clinical trial logistics work: direct-to-patient shipping, home sample collection, small-volume cold chain, chain of custody and lab returns.

Read more
Stetescopes, pills, and money
International Pharma Freight Costs and Tariffs

What drives international pharma freight costs, how tariffs shift routes and modes, HTS codes for temperature-sensitive drugs and how to budget freight in 2026.

Read more
Logistics guide monitors shipments
AI Cold Chain Monitoring for Pharma Shipments

How AI cold chain monitoring and real-time data predict temperature excursions, link carrier systems and meet Part 11 and GDP data integrity rules.

Read more
Close up on vaccine and medical syringe
Vaccine Supply Chain Complexity: Lessons from MMR

How the vaccine supply chain works, using MMR as the example: storage rules, VFC distribution, why outbreaks strain supply and what logistics teams can learn.

Read more
Clinician in scrubs with a stethoscope adjusting a medical monitor in a dimly lit hospital room
Reverse logistics in healthcare and life sciences

Plan healthcare reverse logistics with return authorization, material assessment, suitable packaging, receipt reconciliation and documented final disposition.

Read more
Insulated shipping box with a Class 9 dry ice hazard label marked UN1845 and a weight field in kg
IATA packing instruction 650, PI620 and PI954

Compare IATA packing instruction 650, PI620 and PI954 to select the right biological sample packaging route and account separately for dry ice used as coolant.

Read more

Frequently asked questions

Do you own planes?

No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.

What does it cost? Can you share pricing?

Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.

Do I lose control by using Mercury for parcel shipping?

You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.

Do you cover all regions? What areas do you specialize in?

We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.

Do you offer packaging, dry ice, or phase change materials?

Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.

Where is your team located? Are you available 24/7?

Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.

Portraits of three Mercury customers

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Frequently asked questions

Do you own planes?

No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.

What does it cost? Can you share pricing?

Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.

Do I lose control by using Mercury for parcel shipping?

You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.

Do you cover all regions? What areas do you specialize in?

We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.

Do you offer packaging, dry ice, or phase change materials?

Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.

Where is your team located? Are you available 24/7?

Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.

Portraits of three Mercury customers

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Frequently asked questions

Do you own planes?

No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.

What does it cost? Can you share pricing?

Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.

Do I lose control by using Mercury for parcel shipping?

You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.

Do you cover all regions? What areas do you specialize in?

We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.

Do you offer packaging, dry ice, or phase change materials?

Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.

Where is your team located? Are you available 24/7?

Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.

Portraits of three Mercury customers

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

Phone

Call us anytime, our team is available 24/7

Boston Headquarters

Visit us at our headquarters.

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

Phone

Call us anytime, our team is available 24/7

Boston Headquarters

Visit us at our headquarters.

Get in touch

Reach out to us to discuss your upcoming shipping needs.

Email

Our dedicated team members will get back to you promptly.

Phone

Call us anytime, our team is available 24/7

Boston Headquarters

Visit us at our headquarters.