All blog posts
Emergency Medical Courier for Time-Sensitive Shipments
Mercury's emergency medical courier service moves surgical implants, specimens, and urgent pharma shipments on tight deadlines.
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Business Email Compromise and Cargo Theft
Business email compromise and cargo theft now share one entry point. The controls life science shippers need to stop shipment fraud.
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Cold Chain Logistics for Decentralized Clinical Trials
Decentralized trials move cold chain risk to the patient's door. Learn how to control temperature, tracking and excursions from depot to home.
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Pharma Tariffs Are Reshaping Life Science Shipping
New Section 232 pharma tariffs, IEEPA refunds, and IATA 2027 rules are changing life science shipping. Here is what to do now.
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AI and Real-Time Monitoring in Cold Chain Logistics
AI-driven tracking is changing cold chain oversight. See how proactive shipment monitoring catches problems before they start.
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Vaccine Supply Chain Complexity: Lessons from MMR
Splitting the MMR vaccine into three shots could triple cold chain SKUs and complicate pharma distribution.
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Reverse Logistics in Life Sciences
See how reverse logistics streamlines returns, repairs and recalls for healthcare, life science and medical device companies.
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IATA Biological Packaging Guide: PI650, PI620, PI954
Understand PI650, PI620, and PI954 rules for shipping UN3373, Category A infectious substances, and dry ice under the 2026 IATA DGR.
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Shipping Lithium-Ion Batteries: UN3480 & UN3481 Regulations
A practical guide to UN3480 and UN3481 for shipping lithium-ion batteries by air, with 2026 IATA DGR updates on state-of-charge limits.
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Emergency Medical Courier for Time-Sensitive Shipments
Mercury's emergency medical courier service moves surgical implants, specimens, and urgent pharma shipments on tight deadlines.
Read more
Business Email Compromise and Cargo Theft
Business email compromise and cargo theft now share one entry point. The controls life science shippers need to stop shipment fraud.
Read more
Cold Chain Logistics for Decentralized Clinical Trials
Decentralized trials move cold chain risk to the patient's door. Learn how to control temperature, tracking and excursions from depot to home.
Read more
Pharma Tariffs Are Reshaping Life Science Shipping
New Section 232 pharma tariffs, IEEPA refunds, and IATA 2027 rules are changing life science shipping. Here is what to do now.
Read more
AI and Real-Time Monitoring in Cold Chain Logistics
AI-driven tracking is changing cold chain oversight. See how proactive shipment monitoring catches problems before they start.
Read more
Vaccine Supply Chain Complexity: Lessons from MMR
Splitting the MMR vaccine into three shots could triple cold chain SKUs and complicate pharma distribution.
Read more
Reverse Logistics in Life Sciences
See how reverse logistics streamlines returns, repairs and recalls for healthcare, life science and medical device companies.
Read more
IATA Biological Packaging Guide: PI650, PI620, PI954
Understand PI650, PI620, and PI954 rules for shipping UN3373, Category A infectious substances, and dry ice under the 2026 IATA DGR.
Read more
Shipping Lithium-Ion Batteries: UN3480 & UN3481 Regulations
A practical guide to UN3480 and UN3481 for shipping lithium-ion batteries by air, with 2026 IATA DGR updates on state-of-charge limits.
Read more
From Operations to Business Development: Tom Orr
Tom Orr, Mercury Director of Business Development, on how 15 years in life sciences logistics, starting in operations, shapes his work today.
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Emergency Medical Courier for Time-Sensitive Shipments
Mercury's emergency medical courier service moves surgical implants, specimens, and urgent pharma shipments on tight deadlines.
Read more
Business Email Compromise and Cargo Theft
Business email compromise and cargo theft now share one entry point. The controls life science shippers need to stop shipment fraud.
Read more
Cold Chain Logistics for Decentralized Clinical Trials
Decentralized trials move cold chain risk to the patient's door. Learn how to control temperature, tracking and excursions from depot to home.
Read more
Pharma Tariffs Are Reshaping Life Science Shipping
New Section 232 pharma tariffs, IEEPA refunds, and IATA 2027 rules are changing life science shipping. Here is what to do now.
Read more
AI and Real-Time Monitoring in Cold Chain Logistics
AI-driven tracking is changing cold chain oversight. See how proactive shipment monitoring catches problems before they start.
Read more
Vaccine Supply Chain Complexity: Lessons from MMR
Splitting the MMR vaccine into three shots could triple cold chain SKUs and complicate pharma distribution.
Read more
Shipping terminology: our glossary
Good Distribution Practice (GDP)
Boost clinical trial logistics with advanced cold‑chain strategies. Learn best practices for packaging, monitoring, and last‑mile delivery to improve outcomes.
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EUA (Emergency Use Authorization) Kit Shipments
Ensure safe, fast, and compliant EUA kit shipments for diagnostics and sample collection. Mercury provides end-to-end logistics for critical medical delivery.
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Chain-of-Custody Protocol
Learn how Chain‑of‑Custody protocol secures sample integrity, ensures compliance, and protects your supply chain. Discover Mercury’s expert support.
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Frequently asked questions
Do you own planes?
No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.
What does it cost? Can you share pricing?
Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.
Do I lose control by using Mercury for parcel shipping?
You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.
Do you cover all regions? What areas do you specialize in?
We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.
Do you offer packaging, dry ice, or phase change materials?
Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.
Where is your team located? Are you available 24/7?
Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.
Still have questions?
Can’t find the answer you’re looking for? Please chat with us!
Frequently asked questions
Do you own planes?
No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.
What does it cost? Can you share pricing?
Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.
Do I lose control by using Mercury for parcel shipping?
You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.
Do you cover all regions? What areas do you specialize in?
We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.
Do you offer packaging, dry ice, or phase change materials?
Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.
Where is your team located? Are you available 24/7?
Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.
Still have questions?
Can’t find the answer you’re looking for? Please chat with us!
Frequently asked questions
Do you own planes?
No, we don’t own planes, but we utilize the networks of major parcel carriers, cargo airlines, and commercial airlines. This gives us the flexibility to customize every shipment to your needs. By working with the best available resources worldwide, we ensure your shipments are delivered efficiently and safely.
What does it cost? Can you share pricing?
Most of our customers pay the same or even less than they were paying before. For services like courier, NFO, cold chain, and freight, we offer highly competitive rates. For parcel shipping, we secure discounted rates through our strong partnerships and high shipping volume, passing the savings onto you while funding services like proactive tracking and dedicated support. Our team is happy to share pricing if you contact us.
Do I lose control by using Mercury for parcel shipping?
You actually gain more control. Our advanced technology, seamless integrations, and decades of experience give you real-time visibility and proactive management over your shipments. We track packages closely, not only where shipments were last scanned but where they were supposed to be, and keep you updated every step of the way. Our customers appreciate knowing we’re constantly monitoring their shipments so they don’t have to.
Do you cover all regions? What areas do you specialize in?
We are a global shipping company and can pick up and deliver anywhere in the world, for shipments of any size or temperature. Some companies specialize in certain regions, but because we work with all major airlines, we offer consistent service worldwide without focusing on just one area.
Do you offer packaging, dry ice, or phase change materials?
Yes, we provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when picking up your shipments, or we can ship them to your location in advance.
Where is your team located? Are you available 24/7?
Our customer service teams operate 24/7 from offices in Columbus, Ohio, and Boston, Massachusetts, while our courier teams operate globally. No matter the time or place, we are always available to support your shipping needs.
Still have questions?
Can’t find the answer you’re looking for? Please chat with us!
Get in touch
Reach out to us to discuss your upcoming shipping needs.
Get in touch
Reach out to us to discuss your upcoming shipping needs.
Get in touch
Reach out to us to discuss your upcoming shipping needs.