Shopify Integration

Ship from Shopify — With or Without Dry Ice

Enable shipping directly inside your Shopify store. Mercury’s Shopify integration makes it easy to handle both standard parcels and shipments that require dry ice. There’s no software fee — you simply ship on your Mercury account and unlock the full benefits of the Mercury Portal + 24/7 Squad, including proactive tracking on every order.

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Why choose Mercury for Shopify shipping?

Dry ice, handled seamlessly. Create compliant labels that include dry-ice details right from Shopify — perfect for labs, biotech, diagnostics, and perishable goods.
Works for all shipments. Use the same workflow for orders that don’t require dry ice.
Proactive tracking for free. Your Mercury Squad monitors every package and resolves issues before they escalate. You also get live visibility in the Mercury Portal.
No added software fees. The integration is included with your Mercury account.
Human support, not a 1-800 maze. Dedicated Squads are available 24/7 by phone or email.

How to integrate Mercury shipping?

Create your Mercury account. If you don’t have one, sign up to access shipping services.
Share your Shopify collaborator code
In Settings → Users & Permissions → Collaborators, copy your store’s code and send it to Mercury. You’ll then receive a collaborator request.
Approve Mercury’s request in Shopify
Open the email from Shopify and click View request. Approve Mercury Business Services as a collaborator.
Confirm Mercury as a user
In your Shopify admin, make sure Mercury shows as an active user.

Integration Setup Guide

How to use Mercury shipping?

For any SKU that requires dry ice, set the dry ice amount at the variant level. Non-dry-ice products ship as usual.
When you fulfill an order, Mercury generates the label (with dry-ice details when applicable) and emails it to your fulfillment team.
Tracking appears in the Mercury Portal, while your Squad monitors the shipment.
Dry ice per variant – set once; it auto-applies to future labels.
Service levels – choose from overnight, 2-day, ground, international, and more.
Notifications – labels delivered by email, tracking links for customers, and full shipment history in the Mercury Portal.

Frequently asked questions

Can I use this without dry ice?

Yes. Dry ice is an important feature, but the integration supports all shipments.

Can I use this without dry ice?

Yes. Dry ice is an important feature, but the integration supports all shipments.

Can I use this without dry ice?

Yes. Dry ice is an important feature, but the integration supports all shipments.

Do I need my own carrier account?

No. You ship using Mercury’s account; there’s no added software fee.

Do I need my own carrier account?

No. You ship using Mercury’s account; there’s no added software fee.

Do I need my own carrier account?

No. You ship using Mercury’s account; there’s no added software fee.

Who tracks my shipments?

Your Mercury Squad proactively tracks every order, while the Portal gives you real-time visibility.

Who tracks my shipments?

Your Mercury Squad proactively tracks every order, while the Portal gives you real-time visibility.

Who tracks my shipments?

Your Mercury Squad proactively tracks every order, while the Portal gives you real-time visibility.

What is the setup cost, and how long does it take?

There’s no software fee. Most stores go live after the 6 steps above with help from our team.

What is the setup cost, and how long does it take?

There’s no software fee. Most stores go live after the 6 steps above with help from our team.

What is the setup cost, and how long does it take?

There’s no software fee. Most stores go live after the 6 steps above with help from our team.

Still have questions?

Can’t find the answer you’re looking for? Please chat with us!

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