Clients often start by storing a few pallets at a time, and Mercury picks them up at our client’s site and brings them to our local warehouse for storage. Once in a warehouse space with a loading dock, no liftgate is needed, and the shipping is simpler and less expensive.
Mercury’s team can arrange shipping through our Express Package, Domestic or International Freight services. Clients have multiple options to ship including overnight, 2nd day, air freight, LTL, same day courier, and white glove services.
Our clients work with our team to initiate pickups to ship their products to a:
Demo at a customer site
Sale to a client
Meeting up with an engineer for demo or installation
Our clients have easy access to visit the warehouse for upgrades, repairs, or inventories. Mercury’s network includes warehouses that offer an inventory management system. This is used by clients shipping Express packages from the warehouse who want to confirm shipped materials via a daily tracking report, to keep track of in/out shipments, or to manage pallets by packing list or delivery note. We are also able to monitor and track the shipping of specific units down to its specific serial number to ensure it arrives at its destination.
Mercury offers an RMA program from our warehouses or with products sitting at our clients’ offices. RMA’s can be complicated; visibility on returns is often not transparent and tracking is not easy to find because shipments leave from a 3rd party site. In some cases, new product replacements or repairs cannot get shipped until the “old product” has been tendered.
Our clients rely on us to store and ship new products, prepare return labels, initiate pickups, create CI’s, and keep a paperwork trail including inventory and tracking numbers of original shipments. With our guidance, we can also ensure that our clients do not overpay on duties and taxes.
Material for a trade show can take a lot of space and is often used only a few times per year. Our easy, flexible warehousing and fulfillment services provide solutions so you can keep all of your trade show materials together. This can be anything from a large booth to an instrument or other product and promotional products.
Mercury can arrange for delivery directly to your show from one of our warehouses, at the end of the show we can move items back to the original warehouse or on to the next show by storing them temporarily at a nearby location.
Long term warehousing
Single pallet warehousing
Temporary storage site
Storing marketing materials
Inventory management system
Easy shipping from a warehouse
Trade show storage
Packing list or Delivery note
Medical device warehousing
Small package warehousing
Order entry system
Contract manufacturer storage capacity
Secure server warehousing globally
3D printer warehousing
Tracking packages from warehouse
Pallet stacking at warehouse
Easy warehouse setup
No minimum warehouse space
Multiple pallet warehousing
Tracking pallets from warehouse
Storing diagnostic kits
Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.
Incredible customer service and highly responsive. I have never had a better team helping to ensure our critical materials make it exactly where we need them, internationally, in such a timely manner.
Mercury saves us money and is helpful in getting insight when major couriers' own tracking information does not provide answers. We also love our pick-up handler!
Arranging the shipment was easy and it was great to talk to the same people who understood my shipping requirements. The shipment was quickly delivered to Denmark and arrived frozen.
Prompt service and fair pricing.
Anytime a package is late or cannot be delivered, Mercury contacts me and they will reroute a package if the address was incorrect. I don’t get that from anyone else.
Incredible customer service - always going above and beyond to help my team succeed. We really appreciate your partnership in all things shipping!