Our Proven Process
Since 1984, this process has supported thousands of innovative companies by simplifying their shipping.
Mercury specializes in time and temperature-sensitive shipping. Let us offer you 30 minutes of our time to discover if Mercury is a fit for your business. We’ll point you in the right direction if we’re not.
Discuss your needs and pain points to explore how Mercury can help you meet your business goals. We provide you with a comprehensive shipping solution.
We expand on what we’ve learned in Discovery and Exploration through a simple, but comprehensive process to gather needed information. Our team provides advice and training, preparing you to meet your business’s shipping needs.
Our Customer Experience
Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.- VP of Operations at a Diagnostics Company
Incredible customer service and highly responsive. I have never had a better team helping to ensure our critical materials make it exactly where we need them, internationally, in such a timely manner.- Laboratory Operations Manager at a Life Science Research Company
Mercury saves us money and is helpful in getting insight when major couriers' own tracking information does not provide answers. We also love our pick-up handler!- Partner at a Law Firm
Arranging the shipment was easy and it was great to talk to the same people who understood my shipping requirements. The shipment was quickly delivered to Denmark and arrived frozen.- Scientist at a Therapeutics Company
Prompt service and fair pricing.- Network Engineer at a Trading Company
Anytime a package is late or cannot be delivered, Mercury contacts me and they will reroute a package if the address was incorrect. I don’t get that from anyone else.- Office Manager at a Law Firm
Incredible customer service - always going above and beyond to help my team succeed. We really appreciate your partnership in all things shipping!- Commercial Operations at a Life Sciences Company
Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.- CommVP of Operations at a Diagnostics Company