International Shipping in Cambridge

Your clinical trial samples, biologics, and diagnostic kits do not stop at the border, and neither do we. From the labs clustered around Kendall Square to research teams across the city, Mercury moves healthcare and life sciences shipments out of Cambridge and into more than 236 countries and territories. International shipping carries real weight when a specimen is temperature-sensitive or a customs delay can stall a study, so we treat every package like the science it carries. Since 1984, we have built a reputation for getting critical shipments where they need to go, on time and intact. Working with all major airlines, we give Cambridge biotech and medical companies a partner who answers the phone, watches the shipment, and solves problems before they reach you.

Why Cambridge Companies Choose Mercury for Global Shipping

International shipping in Cambridge means more than printing a label and hoping for the best. Our healthcare-specific customs brokerage knows the country-by-country paperwork that keeps shipments from stalling at the border, and our team provides pre-shipment guidance before anything leaves your bench. We move boxes, pallets, and oversized freight at any temperature, whether refrigerated, frozen, or cryogenic. Real-time tracking pairs with proactive monitoring, so we watch not only where a shipment was last scanned but where it should be at every stage. Need same-day support across town first? Our courier service in Cambridge connects to the same dedicated team, and our cold chain logistics in Cambridge keeps biological material safe from pickup through final delivery. You gain a relationship-driven partner, not a 1-800 maze.

Common Questions About International Shipping

What does it cost, and can you share pricing?

Most customers pay the same or less than before. For courier, NFO, cold chain, and freight, our rates stay highly competitive. For parcel, our partnerships and shipping volume secure discounts we pass to you while funding proactive tracking and dedicated support. Contact us and our team will gladly share pricing.

Do I lose control by using Mercury for parcel shipping?

You gain control. Our technology, integrations, and decades of experience give you real-time visibility and proactive management. We track packages closely, watching not only the last scan but where each shipment should be, and update you throughout. Customers value knowing we monitor shipments so they do not have to.

Do you cover all regions, or specialize in certain areas?

We are a global shipping company and can pick up and deliver anywhere in the world, at any size or temperature. Some providers focus on one region, but because we work with all major airlines, we deliver consistent service worldwide rather than limiting ourselves to a single area.

Do you offer packaging, dry ice, or phase change materials?

Yes. We provide packaging solutions, including dry ice and PCMs. Our couriers can bring these materials when collecting your shipment, or we can send them to your location ahead of time so you are ready when pickup arrives.

What types of shipments does Mercury handle for healthcare companies?

We handle the full range of healthcare and life sciences shipments: pharmaceuticals, clinical trial materials, specimens and diagnostics, biologics, medical devices, and any temperature-sensitive product needing refrigerated, frozen, or cryogenic handling, all with the documentation and chain of custody you depend on.

How does Mercury keep shipments arriving safely?

We monitor every shipment proactively from pickup through delivery, watching whether it sits where it should at each stage. For temperature-sensitive freight we add cold chain monitoring, flag delays early, and step in to keep things moving, sending you updates so you never chase a status down.

Ready to Ship Internationally From Cambridge?

When your next shipment needs to leave Cambridge and arrive safely on another continent, you want a team that picks up the phone and owns the outcome. Mercury combines four decades of healthcare logistics experience with the global reach and customs know-how your science demands. Whether it is a single specimen bound overseas or recurring international freight, we will build a solution around your timeline and temperature requirements. Call us today at (617) 723-5205 to talk through your shipping needs and start moving your shipments with a partner who treats them as carefully as you do.