Written By: Debbie Jung
Time- and temperature-sensitive logistics is a never-ending industry that our modern world would not function without. Dating all the way back to 1300 BC, shipping has become a fundamental part of our lives, and it is not slowing down any time soon. Working in this industry can be life-changing, offering unique opportunities for career advancement. Logistics is a demanding career but can be rewarding when focused on a specific niche such as time- and temperature-sensitive shipping. We will explore the skills you need to work in logistics, how to get into this industry, and more.
Time is of the essence, and logistics operate 24/7. To be frank, it is stressful most of the time. Dealing with specific deadlines, navigating complicated documentation processes, and continually fielding emails, calls, and texts can be challenging to keep up with. However, with the right mindset, it is manageable and highly rewarding. Maintaining composure when faced with problems is one of the key skills you need in logistics. Those working in time- and temperature-sensitive logistics often accomplish extraordinary feats for their clients, turning the seemingly impossible into reality. Staying calm while responding to clients and efficiently resolving complex issues will help you move those mountains.
To excel in time- and temperature-sensitive logistics, it is crucial to have a solid understanding of the fundamentals. Familiarize yourself with various transportation methods and acquire knowledge about shipping regulations in different countries. Chris, Mercury’s Director of Quality and Compliance Operations, boasts over 25 years of experience in logistics. He emphasizes that gaining relevant education and practical experience are among the top skills to develop when pursuing a career in logistics. With a basic understanding of shipping, you will be able to build upon your skills rather than starting from scratch.
Successful time- and temperature-sensitive logistics rely on establishing strong partnerships worldwide with those who align with core values and goals. Every day in logistics, regardless of your role, involves relationship building. Lisa, who recently celebrated her 10th anniversary at Mercury, emphasizes the importance of building relationships with the right people. It's essential to understand the expectations of each partner, communicate effectively, negotiate mutually beneficial agreements, and nurture these relationships for future collaborations.
Focus on not only building relationships with logistics partnerships but also your coworkers. Know how to work cross-functionally with others, as logistics isn’t a one-seater but a round table with endless collaboration. Facilitate positive communication within your workplace by listening actively and practicing your interpersonal skills.
Logistics doesn't only involve being a courier who delivers packages daily. While there is a strong operational focus, there is an entire team behind each shipment, just like in all industries. Various functional teams come together to collaborate, including marketing, sales, people operations, finance, and even product development. These diverse functions all play a role in logistics, and leveraging your innate skillset to determine where you fit best will help you secure a meaningful position. When searching for jobs in the logistics industry, be adaptable, keep an open mind, stay eager to learn, and explore different pathways to secure a meaningful role in this dynamic industry.
Mercury is a global shipping company with nearly 40 years of experience in the industry. While initially dedicated to meeting deadlines for law offices, Mercury has expanded its services to include time- and temperature-sensitive shipping for health life science, medical device, and diagnostic companies. At Mercury, no shipping job is considered too small; we prioritize tailoring our services to meet each client's unique needs, without requiring contracts or imposing minimum requirements.
Our team at Mercury shares a common purpose: delivering critical shipments on time and at the right temperature. As we concentrate on the critical aspect of time- and temperature-sensitive shipping, our Mercury team unites around the same "why." We believe in investing in our people and sharing a common mission. We recognize that there is a life behind every shipment and treat it accordingly.
Join us at Mercury and become part of a dedicated world-class team that strives to make a difference in the world of time- and temperature-sensitive logistics.