Professional Services

You have a demanding job, often working late nights and weekends, and are constantly pulled in multiple directions. Our dedicated team of experts will act on your behalf, taking on shipping issues that will allow you to focus on other important tasks.

As your shipping partner, Mercury is here to handle last minute requests, answer questions, and coordinate late night pickups so your business can run smoothly.

Companies work with Mercury to avoid wasted time spent tracking packages or stuck on hold with a 1-800 number. Our Professional Services clients often require urgent same-day deliveries or late-night pickups due to their demanding schedules.  Accounting teams at professional firms often spend too much time handling express carrier invoices or allocating shipping charges for each of their cost centers, but not with Mercury. Whether you're sending marketing collateral to conferences, larger booths and materials to trade shows, or just sending everyday materials between offices, Mercury has a solution for you.

 

Mercury specializes in overnight shipping through all major carriers, proactively tracking and troubleshooting exceptions on our clients' behalf. We ship domestically and internationally and assist with customs paperwork and questions. After 30+ years of continuous improvement and obsessing over our client experience, Mercury’s Proven Process is designed to help prevent common mistakes, and avoid shipping delays and other pitfalls.

73.4

NPS® Score

10.5 Years

Average Client Relationship

236

Countries and Territories Served

14.1 Years

Our Employees Average Logistics Expertise

Your firm is made up of high-level executives with years of experience in their profession. Who on your team should be spending their time tracking packages, calling a 1-800 number, figuring out how to get a late night pickup, and organizing invoices?

 

Let Mercury’s shipping experts join your team, whether once per month or several times per day.

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Who We Serve


Law Firms


Marketing Agencies


Financial Firms


Fine Art

Since 1984, Mercury has built a unique process proven to be successful by hundreds of Healthcare & Life Sciences companies, by aligning our solutions with their needs.

Our Proven Process

Our Customer Experience

  • Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.

    - VP of Operations at a Diagnostics Company
  • Incredible customer service and highly responsive. I have never had a better team helping to ensure our critical materials make it exactly where we need them, internationally, in such a timely manner.

    - Laboratory Operations Manager at a Life Science Research Company
  • Mercury saves us money and is helpful in getting insight when major couriers' own tracking information does not provide answers. We also love our pick-up handler!

    - Partner at a Law Firm
  • Arranging the shipment was easy and it was great to talk to the same people who understood my shipping requirements. The shipment was quickly delivered to Denmark and arrived frozen.

    - Scientist at a Therapeutics Company
  • Prompt service and fair pricing.

    - Network Engineer at a Trading Company
  • Anytime a package is late or cannot be delivered, Mercury contacts me and they will reroute a package if the address was incorrect. I don’t get that from anyone else.

    - Office Manager at a Law Firm
  • Incredible customer service - always going above and beyond to help my team succeed. We really appreciate your partnership in all things shipping!

    - Commercial Operations at a Life Sciences Company
  • Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.

    - CommVP of Operations at a Diagnostics Company

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Since 1984, Mercury has been on a mission to support innovation by simplifying shipping. We run on the Entrepreneurial Operating System (EOS).

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