Small Package Surcharges
Insights into the most common charges and surcharges you may see when shipping through Mercury
Mercury discounts apply to transportation and fuel charges. The main charges associated with a shipment, based on weight, dimensions, service level and origin and destination zip code.
Below is a list and description of the most common carrier surcharges:
Mercury passes on carrier delivery surcharges to our clients with no added costs.
- Residential Delivery/Residential Surcharge Assessed on shipments that are designated to be in a residential zone by FedEx and UPS or when the Mercury client selects "Residential" through MyShipNow. Shipments delivering to a residence will be left without a signature, unless otherwise requested.
- Indirect/Direct Signature/Delivery Confirmation Signature: Charged when "Signature Required" is selected in MyShipNow. Carriers automatically require a signature for all shipments to commercial addresses unless a signature is on file for the company receiving the shipment and there is no charge for this. For shipments to residential addresses, when "Signature Required" is selected, carriers will only release the shipment to a person at the delivery address (unless a signature is on file).