Our Values

Why Mercury?

You have a demanding role and limited time, but big goals. Instead of worrying about shipping, work with a shipping partner that makes shipping simple, responds immediately, and provides individualized guidance and advice. Mercury is your single point of contact for all of your shipping needs. Because we focus on specific industries, we have built a system that perfectly satisfies your time or temperature-sensitive requirements.

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Client Obsession

We listen to clients and understand their goals. We pride ourselves on our responsiveness, problem solving and follow through. Our client experience is unmatched!

Relentless Improvement

We are unstoppable with an endless desire to raise the bar and exceed expectations.

World-Class Teamwork

We take ownership, care personally, and collaborate as a team.

Supporting Innovation by Simplifying Shipping Since 1984

Our Proven Process

Our Customer Experience

  • Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.

    - VP of Operations at a Diagnostics Company
  • Incredible customer service and highly responsive. I have never had a better team helping to ensure our critical materials make it exactly where we need them, internationally, in such a timely manner.

    - Laboratory Operations Manager at a Life Science Research Company
  • Mercury saves us money and is helpful in getting insight when major couriers' own tracking information does not provide answers. We also love our pick-up handler!

    - Partner at a Law Firm
  • Arranging the shipment was easy and it was great to talk to the same people who understood my shipping requirements. The shipment was quickly delivered to Denmark and arrived frozen.

    - Scientist at a Therapeutics Company
  • Prompt service and fair pricing.

    - Network Engineer at a Trading Company
  • Anytime a package is late or cannot be delivered, Mercury contacts me and they will reroute a package if the address was incorrect. I don’t get that from anyone else.

    - Office Manager at a Law Firm
  • Incredible customer service - always going above and beyond to help my team succeed. We really appreciate your partnership in all things shipping!

    - Commercial Operations at a Life Sciences Company
  • Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.

    - CommVP of Operations at a Diagnostics Company

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Since 1984, Mercury has been on a mission to support innovation by simplifying shipping. We run on the Entrepreneurial Operating System (EOS).

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