You have a demanding role and limited time, but big goals. Instead of worrying about shipping, work with a shipping partner that makes shipping simple, responds immediately, and provides individualized guidance and advice. Mercury is your single point of contact for all of your shipping needs. Because we focus on specific industries, we have built a system that perfectly satisfies your time or temperature-sensitive requirements.
We ask questions and listen to our clients to understand their goals, working backward to get them there. We obsess over Client Experience.
We treat each shipment like it’s our own. Our expert teams work together to ensure client success, never saying "that’s not my job.”
Mercury exceeds expectations, proactively communicating and resolving issues. We work closely with our partners to grow their businesses and save resources.
Mercury is passionate about supporting innovation by simplifying shipping. We are constantly improving, creating solutions, and looking for new ideas.
Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.
Incredible customer service and highly responsive. I have never had a better team helping to ensure our critical materials make it exactly where we need them, internationally, in such a timely manner.
Mercury saves us money and is helpful in getting insight when major couriers' own tracking information does not provide answers. We also love our pick-up handler!
Arranging the shipment was easy and it was great to talk to the same people who understood my shipping requirements. The shipment was quickly delivered to Denmark and arrived frozen.
Prompt service and fair pricing.
Anytime a package is late or cannot be delivered, Mercury contacts me and they will reroute a package if the address was incorrect. I don’t get that from anyone else.
Incredible customer service - always going above and beyond to help my team succeed. We really appreciate your partnership in all things shipping!