Our Services

From a diagnostic kit or legal document shipped via priority overnight to a crated device shipped via air freight, our clients rely on Mercury to serve as or compliment their shipping department. Our clients prefer a single point of contact for all of their logistics requirements to help streamline efficiencies across multiple carriers, airlines, and service options. We focus on your shipping needs so that you can focus on your business.

Mercury provides specialized shipping solutions and proactive tracking services for a wide range of Healthcare and Life Sciences, Professional Services, and Technology companies, offering individualized guidance with no 1-800 number.

See Who We Serve

73.4

NPS® Score

10.5 Years

Average Client Relationship

236

Countries and Territories Served

14.1 Years

Our Employees Average Logistics Expertise

Our Services


Express Package

Mercury specializes in overnight shipping through all major carriers, offering both domestic and international shipping solutions. We proactive track all shipments and provide expertise and guidance including assistance with customs paperwork, troubleshooting, and answering any questions.

Learn more about Express Package shipping

Specialty Cold Chain

We offer a range of unique cold chain shipping options, including shipping through express carriers, and shipping directly through airlines to provide our clients with the flexibility of multiple options. Our team provides individual guidance, to help you know when to utilize our specialty services.

Learn more about Specialty Cold Chain shipping

Domestic Freight

We offer domestic freight shipping services for your oversized, crated, or palletized pieces that are too large to move through an express carrier. Mercury acts as your single point of contact, so you'll never need to work with multiple vendors for different types of shipments or delivery requirements.

Learn more about Domestic Freight shipping

International Freight

Shipping large items internationally can be a complicated and frustrating experience. Mercury helps you figure out where to start by applying our experience and expertise to your unique shipping needs. We help you make the right decisions as well as simplify time-consuming paperwork.

Learn more about International Freight shipping

Same Day Courier

Whether you're shipping dry ice to any location in the US, or transporting critical diagnostic kits directly to a lab, Mercury offers various same-day pickup and delivery services. Our couriers handle everything from legal documents to highly sensitive temperature-controlled materials, maintaining a chain of custody throughout.

Learn more about Same Day Couriers

Packaging & Crating

From a simple cardboard laptop box to a validated thermal shipper or customized medical device crate, Mercury’s team of experts is your single resource for a wide range of shipping and packaging options.

We provide guidance on packaging types, insurance, and labeling requirements so that we can provide you with the right shipping solution to ensure a successful delivery.

Learn more about Packaging & Crating

Warehousing & Fulfillment

As your single point of contact for all of your shipping needs, we offer both long-term warehousing space and temporary storage sites domestically and overseas. Mercury offers simple month-to-month billing with no contract required. From a medical device startup requiring short-term storage for a single pallet to a mature robotics company with dozens of pallets and long-term needs, our highly secured dry warehousing space can accommodate your business.

Learn more about Warehousing & Fulfillment

Trade Shows

Trade show shipping can be a complex task due to the difficulties of working with a trade show’s suggested carrier. Our clients prefer to communicate directly with a Mercury expert who understands specific trade show requirements, rather than contacting a drayage company’s 1-800 support center.

Trade show exhibits are expensive and can take years of planning, so everything needs to run according to plan. Whether you’re in a hurry to send your trade show material off to the next site, or you’re shipping with plenty of time, our solutions include time-sensitive overnight options or non-guaranteed time frames to help you reduce costs.

Learn more about Trade Show shipping

Supporting Innovation by Simplifying Shipping Since 1984

Our Proven Process

Our Expertise

  • Commercial Invoices
  • API Integration
  • Validated Shippers
  • EEI Authorization
  • Forecasting Shipping Costs
  • Temperature Monitors
  • Harmonized Tariff Codes
  • Analyzing Historical Shipping
  • UN1845
  • Dimensional Weights (DIM)
  • Schedule B
  • Lithium Ion Batteries
  • Girth Measurements
  • UN 3373
  • UN3481
  • Height Restrictions
  • Dry Ice Labelling
  • Return Labels
  • Adult signature
  • Hazardous Goods
  • Hazardous Goods
  • Pickup Restrictions
  • Getting Dry Ice
  • RMA
  • Service Level Options
  • Signature Required
  • Thermal Boxes

Our Customer Experience

  • Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.

    - VP of Operations at a Diagnostics Company
  • Incredible customer service and highly responsive. I have never had a better team helping to ensure our critical materials make it exactly where we need them, internationally, in such a timely manner.

    - Laboratory Operations Manager at a Life Science Research Company
  • Mercury saves us money and is helpful in getting insight when major couriers' own tracking information does not provide answers. We also love our pick-up handler!

    - Partner at a Law Firm
  • Arranging the shipment was easy and it was great to talk to the same people who understood my shipping requirements. The shipment was quickly delivered to Denmark and arrived frozen.

    - Scientist at a Therapeutics Company
  • Prompt service and fair pricing.

    - Network Engineer at a Trading Company
  • Anytime a package is late or cannot be delivered, Mercury contacts me and they will reroute a package if the address was incorrect. I don’t get that from anyone else.

    - Office Manager at a Law Firm
  • Incredible customer service - always going above and beyond to help my team succeed. We really appreciate your partnership in all things shipping!

    - Commercial Operations at a Life Sciences Company
  • Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.

    - CommVP of Operations at a Diagnostics Company

Contact Us

Since 1984, Mercury has been on a mission to support innovation by simplifying shipping. We run on the Entrepreneurial Operating System (EOS).

Contact Us