We understand that your job is demanding with late nights and long hours and that's why we provide flexible pickups. You can reach a real person on our team directly without being sent through the phone tree of a 1-800 number. Your important legal documents such as patent filings, IPO paperwork, contracts, etc. cannot miss their deadline, which is why we proactively track and troubleshoot every single shipment, giving you visibility into any delays and following up until final delivery.
Your firm is made up of high-level attorneys with years of experience. Who on your team should be spending their time tracking packages, calling a 1-800 number, figuring out how to get a late night pickup and organizing invoices by client/matter number?
Let Mercury’s shipping experts join your team, whether once a day or several times a day.
Mercury specializes in overnight shipping through all major carriers, proactively tracking and troubleshooting exceptions on our clients' behalf. We ship domestically and internationally and assist with customs paperwork and questions. Through our simple shipping software, you can create as many users as you need included admin users who have additional access to customize and set up client/matter numbers. We even have a private address book, in addition to the public address book for your company, that you can use when shipping sensitive documents.
When shipping legal documents that need to be signed and returned back to your office, our team prepares the return label and an instruction sheet on how to return the package, create a pickup and you or your clients call us with any questions. Our pickup drivers work directly with your mailroom staff, communicating often on a nightly basis so any issues are resolved in advance.
Mercury has no service fees and no minimums, often working with early-stage companies from their first shipment.
Mercury can help as your shipping partner for all your offices across the country or globally. Every shipment through Mercury is proactively tracked and our expert team is always available for questions or guidance with no 1-800 number. Clients receive a
When overnight isn’t fast enough, our clients look to Mercury for guidance. Most requests are for local moves across town that need to be delivered to a client or collaborator within hours. Others need a courier to drive further distances or in some cases when a flight is the only option, Mercury offers a next-flight out (NFO) service for same day delivery. Our team provides guidance helping clients understand their options to make the best decision.
International shipping can be confusing and time consuming, our easy portal makes it simple so you don’t have to create a commercial invoice and our team provides guidance in case you have any questions.
Invoices sorted and grouped by client/matter number.
Last-minute, unexpected documents that need to get delivered ASAP are handled by our Same Day Couriers who make direct deliveries.
Integrations such as ODBC connections to update client/matter numbers in real time as you create new ones.
Same Day Couriers can wait when documents are not ready, last minute signatures need to take place we can have our courier standby until you give us the go ahead.
Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.
Incredible customer service and highly responsive. I have never had a better team helping to ensure our critical materials make it exactly where we need them, internationally, in such a timely manner.
Mercury saves us money and is helpful in getting insight when major couriers' own tracking information does not provide answers. We also love our pick-up handler!
Arranging the shipment was easy and it was great to talk to the same people who understood my shipping requirements. The shipment was quickly delivered to Denmark and arrived frozen.
Prompt service and fair pricing.
Anytime a package is late or cannot be delivered, Mercury contacts me and they will reroute a package if the address was incorrect. I don’t get that from anyone else.
Incredible customer service - always going above and beyond to help my team succeed. We really appreciate your partnership in all things shipping!