Diagnostic Specimens Shipping Solution

We are experts in diagnostic kit shipping, category B shipping, blood sample shipping, and more. Our clients are world leaders in precision oncology, hereditary cancer genomics, personalized medicine, pooled COVID-19 testing, and molecular diagnostics focused on pre-implantation. They choose Mercury for our logistics expertise and individual attention to the status of each shipment. 

Your Shipments Are Critical

Work with a company that tracks and monitors each kit, lets you know daily how many shipments will be arriving at your lab, and provides detailed data analysis and reporting so you can measure turnaround times. When relying on a supplier’s shipping vendor, your options and tracking visibility are normally limited, but with Mercury multiple options are provided, giving you the control to make important decisions.

Through our Proven Process, Mercury helps you to understand the different types of labels that the carriers offer for both outbound and inbound shipments, helping you to make the right choice. We then work with you to select the right service level, what is needed on the label to keep track of the various tests and other internal information.

Rely on us to set up pickups at your clients' or patients' sites, whether it be on a recurring or as-needed basis. Additionally, to accommodate temperature-sensitive shipping requirements, we can provide dry ice before shipping samples. Mercury can also integrate your information flow to create pickups and labels and provide numbers and other visibility directly into your systems. As your company expands to serve patients overseas, we provide expertise to help you understand the customs documents so that your samples coming in from an international location can be as smooth as your domestic shipments.

Shipping Solutions for Diagnostic Kits


Express Package


Same Day Courier


Domestic Freight


International Freight


Let Mercury’s shipping experts join your team, whether you’re testing a couple of samples a week or hundreds per day.

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Additional Services

  • Easy, simple pick and pack fulfillment to help get your business off the ground.

  • Customized return instructions with your logo to explain how to ship once the test is complete, including scheduling a pickup.

  • API integrations available to streamline the label and pickup process and provide information directly into your system.

  • Very specific dry ice amounts can be required based on your kit and Mercury will orchestrate this complicated process on your behalf.


How a Diagnostics Company Created a Great Shipping Experience for Their Hospital Customer

An early-stage cancer diagnostics company landed one of the most prestigious hospitals in the country for their cancer screening product. However, in the first few weeks of working with the hospital, problems emerged related to sample shipping. 

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How to Ship Exempt Human Specimen

If you’re reading this, you’re planning to ship an “exempt” biological substance, one that doesn’t fall into Category A or B. If you need a refresher on which category your substance falls under, see our companion article. Here, we’ll review requirements for packaging, labeling, marking and documentation for shipping exempt biological substances. 

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Supporting Innovation by Simplifying Shipping Since 1984

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Since 1984, Mercury has been on a mission to support innovation by simplifying shipping. We run on the Entrepreneurial Operating System (EOS).

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