Diagnostic Kits

Mercury partners with our diagnostic kit clients to help improve patient outcomes. Our clients are world leaders in precision oncology, hereditary cancer genomics, personalized medicine, pooled COVID-19 testing, and molecular diagnostics focused on preimplantation and they choose Mercury for our deep expertise in diagnostic kit shipping and individual attention. 

Your shipments are critical. Work with a company that tracks and monitors each kit, lets you know daily how many shipments will be arriving at your lab, and provides detailed data analysis and reporting so you can measure turnaround times. When relying on a supplier’s shipping vendor, your options and tracking visibility are normally limited, but with Mercury multiple options are provided, giving you the control to make important decisions.

Through our Proven Process, Mercury helps you to understand the different types of labels that the carriers offer for both outbound and inbound shipments, helping you to make the right choice. We then work with you to select the right service level, what is needed on the label to keep track of the various tests and other internal information.

Rely on us to set up pickups at your clients' or patients' sites, whether it be on a recurring or as-needed basis. Additionally, to accommodate temperature requirements, we can provide dry ice before shipping samples. Mercury can also integrate your information flow to create pickups and labels and provide numbers and other visibility directly into your systems. As your company expands to serve patients overseas, we provide expertise to help you understand the customs documents so that your samples coming in from an international location can be as smooth as your domestic shipments.

Solutions for Diagnostic Kits

Express Package

Same Day Courier

Domestic Freight

International Freight

Your company is made up of experts who are building, launching and inventing world changing tests to diagnose diseases. Who on your team should be spending their time understanding your shipping requirements, doing analysis and tracking your shipments to ensure turnaround times are met?


Let Mercury’s shipping experts join your team, whether you’re testing a couple of samples a week or hundreds per day.

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Additional Services

  • Easy, simple pick and pack fulfillment to help get your business off the ground.

  • Customized return instructions with your logo to explain how to ship once the test is complete, including scheduling a pickup.

  • API integrations available to streamline the label and pickup process and provide information directly into your system.

  • Very specific dry ice amounts can be required based on your kit and Mercury will orchestrate this complicated process on your behalf.

Supporting Innovation by Simplifying Shipping Since 1984

Our Proven Process

Our Customer Experience

  • Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.

    - VP of Operations at a Diagnostics Company
  • Incredible customer service and highly responsive. I have never had a better team helping to ensure our critical materials make it exactly where we need them, internationally, in such a timely manner.

    - Laboratory Operations Manager at a Life Science Research Company
  • Mercury saves us money and is helpful in getting insight when major couriers' own tracking information does not provide answers. We also love our pick-up handler!

    - Partner at a Law Firm
  • Arranging the shipment was easy and it was great to talk to the same people who understood my shipping requirements. The shipment was quickly delivered to Denmark and arrived frozen.

    - Scientist at a Therapeutics Company
  • Prompt service and fair pricing.

    - Network Engineer at a Trading Company
  • Anytime a package is late or cannot be delivered, Mercury contacts me and they will reroute a package if the address was incorrect. I don’t get that from anyone else.

    - Office Manager at a Law Firm
  • Incredible customer service - always going above and beyond to help my team succeed. We really appreciate your partnership in all things shipping!

    - Commercial Operations at a Life Sciences Company
  • Mercury has helped us save labor costs and drive operational efficiencies as we scale our at-home COVID testing business.

    - CommVP of Operations at a Diagnostics Company

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Since 1984, Mercury has been on a mission to support innovation by simplifying shipping. We run on the Entrepreneurial Operating System (EOS).

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