Mercury's ISO 9001:2015 Certification is a Testament to Our Commitment to Quality and Customer Satisfaction
Our Quality Management System (QMS) is designed to meet the rigorous ISO 9001 standard, which ensures that our business processes are carefully monitored, measured, and controlled to promote continual improvement in our services.
You can trust Mercury to consistently provide high-quality shipping services that meet your unique logistics requirements. Our QMS helps us achieve this by ensuring that customer and applicable statutory and regulatory requirements are determined, understood, and consistently met.
Mercury's commitment to continual improvement means we always look for ways to enhance customer satisfaction. We recognize that risks and opportunities can affect the conformity of services, and we address them accordingly to maintain our focus on improving customer satisfaction.
At Mercury, our core values of Client Obsession, Relentless Improvement, and World-Class Teamwork drive our commitment to quality and customer satisfaction. With our ISO 9001:2015 certification, our customers can trust that we will continue to exceed their expectations and simplify their shipping experience.